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Service Coordinator
4 months ago
Service Coordinator
Full time, Permanent
Kings Lynn
£Competitive + Excellent benefits
Great opportunity working for a fantastic company with great benefits
In a nutshell…
Our client is a leading manufacturer who provide product solutions to businesses across the UK and overseas. They are the leaders in innovation, and design concepts through to completion.
Working within an established service team you will play a key role in making sure that all customer and dealer service calls are dealt with promptly and efficiently. You will provide quotations, chase orders and raise invoices whilst providing first class customer service, keeping the customer at the forefront of all communication.
The ideal candidate will have a strong customer service background with excellent telephone and communication skills. Working within a parts, service or aftersales environment is a distinct advantage.
What's involved for the Service Coordinator…
Deal with incoming calls and email enquiries
Schedule engineers diaries
Allocate service calls to third parties as and when required
Complete engineer worksheets
Process and raise invoices
Support call handlers
Deal with warranties
Update customer portals with invoice information
General Ad hoc dutiesWhat you'll need…
Strong customer service experience
Excellent communication skills
Parts or spares service background advantageous
Experience with engineers
Strong administration skills
Detail orientated
Confident manner
Ability to prioritise workloads
Competent user on Microsoft Office
Benefits include...
Competitive salary
Excellent office working environment
Excellent company pension scheme up to 18%
Healthcare scheme
Life Insurance
25 days + 8 bank holidays
Free parking
Employee development programmeThis is a Full time, permanent role, with core working hours Monday to Friday, 8:30am - 5pm (flexible)
Should this Service Coordinator position be of interest then please feel free to apply within or contact one of our representatives at 3Sixty Resourcing Ltd.
Applications from outside the UK will not be considered.
3Sixty Resourcing Ltd is an independent recruitment consultancy based in Peterborough supplying permanent and contract personnel across the UK.
We have a wealth of experience operating in the permanent, temporary and contract industry. We take pride in providing the best customer journey for our clients and candidates covering the following areas: Office, Engineering, Technical, Manufacturing
