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Sales Administrator
2 months ago
Our client in the Rochdale area are looking for a Sales Administrator to join their team.
Key Responsibilities – Senior Retail Trading Manager
* Key Support to all our retail managers
* Administrative support for the external sales team, allowing account managers in the field to spend more time with customers.
* Working closely with internal teams (Accounts, Warehouse and Transport) to improve and speed up processes relating to orders (Invoice, pro forma, deliveries and stock queries)
* Ensuring that credit notes / new account forms / orders are completed by the relevant internal departments.
* The accurate processing, managing, monitoring of sales orders.
* Monitoring order status end to end until order process is completed.
* Keeping track of back orders and updating as instructed.
* Handling complaints, answering questions from customers (by telephone or email) in order to support customer relationships and improve the customer experience.
* Providing product and pricing information to customers.
* With support from relevant account managers, follow up on complaints with the aim of resolving them / supporting their resolution.
* Ad hoc administration support as requested and trained to provide.
What we need from you?
* Minimum 3 years experience in a similar environment
* Strong Administration and Organisational Skills
* Positive mindset and attitude.
* Resilience and determination to see the task through to completion
* Good communication skills – verbal & written - and confident phone manner.
* Data input accuracy / numerical understanding
* Knowledge of Microsoft sales systems – eg Business Central – a major benefit.
* Excellent all round IT skills
* Ability to build strong working relationships and participate in teamwork environment
* IT literate, including all Microsoft applications
* Knowledge of FMCG brands / channels / businesses a major benefit
Major Recruitment acts as an employment agency for permanent recruitment & employment business for the supply of temporary workers. By applying for this job you accept the T&Cs, privacy policy and disclaimers which can be found at Major Recruitment website
