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Sales Support Administrator

1 month ago

Walsall, United Kingdom Manpower UK Ltd Full time

Job Title: Sales Support Administrator
Location: Walsall, WS1 1NS (Hybrid)
Annual Salary: Up to £28,000
Shift Pattern: Monday - Friday
Shift Times: 09:00 - 17:00
Contract: Permanent

Manpower is hiring a permanent Sales & Support Administrator for our fantastic client, offering brand new facilities, kit, and a chance to be a part of a growing company making a difference
We are seeking a highly motivated and organised administrator to join the dynamic sales and customer service team.

This role is integral in supporting our Head of Independent Sales, ensuring seamless operations. The ideal candidate will thrive in a fast-paced environment, be adept at managing multiple tasks, and demonstrate a proactive approach to problem-solving.

What will your role entail?
Sales Reporting:

Maintaining and managing the CRM sales databases (internal), inputting data, managing data, running reports, reporting, and coordinating data
Producing, creating daily Excel reports, analysing data such as customer spend analysis and daily sales analysis, using pivot tables and Look ups
Prepare and distribute regular sales reports and analysis.
Maintain and update sales records and databases. Support Sales Team:

Provide administrative support to the sales team, including scheduling meetings, preparing sales materials, and handling travel arrangements.
Being a central point of contact for your colleagues, communicating constantly and relaying information accurately and in a timely manner
Coordinate sales events, trade shows, and exhibitions. Communication and Coordination:

Serve as a point of contact between sales, customer service, and other departments.
Coordinate internal communications and ensure timely information flow. Process Improvement:

Identify areas for process improvement in both sales and customer service operations.
Implement new procedures to enhance efficiency and customer satisfaction. Administrative Support

Outstanding administrative skills, great attention to detail and organisation
Perform general administrative tasks such as filing, data entry, and document preparation.
Assist with special projects and tasks as assigned by management. What we'll need from you:

Previous experience of being in a Sales Support role eg sales administrator, sale support admin, sales analysis admin, sales analysis, or similar sales administration role in a commercial office environment
Experience working in a similar industry (Oil, Waste, Construction)
Experience in administration positions is essential.
Proficient in using computer software such as Microsoft Office Suite (especially Excel and Word).
Self-motivated with strong organisational skills, attention to detail, with the ability to manage multiple tasks concurrently.
Ability to work under pressure and to deadlines.
A customer-focused mindset, with the ability to prioritise customer satisfaction.
Strong interpersonal skills, written and verbal communication skills and capable of building positive effective working relationships effectively with various stakeholders.
Ability to work independently and collaboratively within cross-functional teams.
Ethical and trustworthy, with a high level of integrity when handling customer and business information Benefits:

Free On-Site Parking: Enjoy the convenience of free on-site parking, and for those eco-warriors, we've even got electric charging available depending on where you are based
Time Off That Counts: You'll have a generous allocation of 25 days of paid leave plus 8 bank holidays to make the most of your well-deserved time off.

If you would like to be a part of a team who are passionate and equipped with the latest tools and technologies to deliver outstanding customer experiences, please apply and a member of our team will call to discuss further