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Sales Support Coordinator

2 months ago

Walsall, Walsall, United Kingdom Page Group Full time
About the Role

We are seeking a highly motivated and organized administrator to join our dynamic sales and customer service team at Page Group. This role is integral in supporting our Head of Independent Sales, ensuring seamless operations.

Key Responsibilities:

  • Maintain and manage the CRM sales databases, inputting data, managing data, running reports, reporting, and coordinating data.
  • Produce daily Excel reports, analyzing data such as customer spend analysis and daily sales analysis, using pivot tables and Lookups.
  • Prepare and distribute regular sales reports and analysis.
  • Maintain and update sales records and databases.

Supporting the Sales Team:

  • Provide administrative support to the sales team, including scheduling meetings, preparing sales materials, and handling travel arrangements.
  • Be a central point of contact for colleagues, communicating constantly and relaying information accurately and in a timely manner.
  • Coordinate sales events, trade shows, and exhibitions.

Communication and Coordination:

  • Serve as a point of contact between sales, customer service, and other departments.
  • Coordinate internal communications and ensure timely information flow.

Process Improvement:

  • Identify areas for process improvement in both sales and customer service operations.
  • Implement new procedures to enhance efficiency and customer satisfaction.

Administrative Support:

  • Outstanding administrative skills, great attention to detail, and organization.
  • Perform general administrative tasks such as filing, data entry, and document management.
  • Assist with special projects and tasks as assigned by management.

Requirements:

  • Previous experience in a sales support role, such as sales administrator, sales support admin, sales analysis admin, or similar sales administration role in a commercial office environment.
  • Proficient in using computer software such as Microsoft Office Suite (especially Excel and Word).
  • Self-motivated with strong organizational skills, attention to detail, and the ability to manage multiple tasks concurrently.
  • A customer-focused mindset, with the ability to prioritize customer satisfaction.
  • Strong interpersonal skills, written and verbal communication skills, and capable of building positive effective working relationships with various stakeholders.
  • Ability to work independently and collaboratively within cross-functional teams.
  • Ethical and trustworthy, with a high level of integrity when handling customer and business information.