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Head of Engagement

3 months ago


Nationwide, United Kingdom Preston Recruitment Consultants LTD Full time

Our client is an independent national charity dedicated to supporting and representing people at risk of flooding.

Client Description -

Established in 2002 by those affected by flooding, we passionately put people at the heart of flood risk management. Our goal is to empower individuals and communities to recover from flooding and get the best possible outcomes. We put people first. We act as an honest, trustworthy and independent broker on behalf of flooded people.

We work across four key areas:

* Providing information via our helpline and website

* Recovery Services in flooded areas

* Flood Action Groups

* Policy and Advocacy

With over 300 Flood Action Groups across England and Wales and handling more than 1000 calls annually through our helpline, we play a crucial role in supporting and representing flood-affected and at-risk communities. We collaborate closely with flood risk management agencies, local authorities, and government bodies. We also aspire to a collaborative, supportive, and solution-focused environment for our staff.

About the Role

This senior leadership position is pivotal fior the organisation, acting as the bridge between flood risk management organisations and the communities we support. Your role will involve significant national travel and occasional evening and weekend work.

Responsibilities

Projects and Workstreams: Oversee and ensure outstanding delivery of community projects.

Community Engagement: Engage and empower communities, supporting and representing them and pushing for the best outcomes. Being ambitious on their behalf and advocating for change.

Recovery Services: Develop our Recovery Services offer.

Leadership and Team Management: Line manage staff, fostering a collaborative and productive environment. Modelling behaviours and driving forward team development.

Stakeholder Relationships: Manage key stakeholder relationships, ensuring strong partnerships.

Project Management: Secure and manage new and existing projects in line with our strategy.

Political and Fundraising Support: Provide data, case studies, and research to support political influencing and fundraising activities.

Day-to-Day Activities

Support junior team members in project management and delivery roles. Manage development pathways for team members.

Liaise with stakeholders to ensure smooth operational and community engagement activities.

Manage partnerships and competing agendas for the benefit of communities.

Identify new income streams and initiatives, working with the team to develop these.

Develop and enhance our community engagement and recovery services.

Collaborate with the Management Team on setting and delivering NFF’s strategy and objectives.

Skills & Knowledge

Communication: Excellent written and verbal communication skills.

Listening: Outstanding listening skills to understand community needs.

Stakeholder Management: Expertise in partnership working and managing stakeholders.

Empathy: Ability to empathize with flooded individuals and communities.

Organisation: Highly organized, flexible, and capable of senior leadership.

Management: Experience in managing teams and projects.

Collaboration: Team player with a solution-focused mindset.

Experience: Direct flooding experience is valuable but not essential.

How This Role Contributes to Our Strategy

Community Support: Empowering and supporting communities.

Partnerships: Developing strong relationships with partner organisations.

Income Generation: Building income streams via projects and opportunities.

Collaboration: Fostering a collaborative approach within the organisation.

Terms & Conditions

Location: Home-based with significant national travel.

Terms: Permanent, full-time.

Salary: £41,000 per annum.

Work Hours: Frequent evening and some weekend work required