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Office Administrator

2 months ago

Pershore, United Kingdom Universal Business Team Full time

Job Title: Office Administrator

Schedule: Monday-Thursday: 8:00 AM - 5:00 PM, Friday: 8:00 AM - 4:00 PM (Flexible working hours available)

Holidays: 28 days including bank holidays, plus your birthday

Salary: £25-30k, with a review after a 6-month probation

Location: Pershore WR10 1BY

We are currently recruiting for a small dynamic family run company who specialise within the foodservice industry.

Your Typical Week:

* Order Processing: Focus on managing orders via texts and emails.

* Customer Onboarding: Ensure new clients have a smooth onboarding experience.

* Diary Management: Keep things organised and running smoothly.

* Account & Query Management: Handle customer accounts and resolve queries efficiently.

* Compliance Management: Oversee health & safety, quality control, and BRCGS management.

* Supplier Management: Coordinate with suppliers and manage relationships.

* Logistics Coordination: Manage third-party logistics and deliveries.

* Quoting & Invoicing: Send off quotes, allocate payments, and handle some invoicing.

Requirements

Client Care:

* Answer calls and assist with incoming enquiries

* Manage customer orders and stock agreements

* Process sales orders and invoices

* Support customers with queries, document requests, and sample requests

* Handle customer statements, credit control, and sales invoice posting

Sales Support:

* Manage CRM, diary, and visits for business development

* Follow up on sales pipeline opportunities, including enquiries, special sourcing, quotes, and samples

* Oversee customer onboarding and account management

Supply Chain Support:

* Manage supplier relationships

* Handle logistics, including importing, customs, and delivery management

* Oversee compliance management, including health & safety, quality control, and BRCGS management

Ready to join a team where your contributions truly matter? Apply now and be part of a dynamic, growing company with fantastic opportunities for personal and professional development