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Customer Service Advisor

2 months ago

Wrexham, United Kingdom Lloyd Recruitment - Epsom Full time

Customer Service Advisor

Working as part of a busy customer service team, you’ll be provided with all the training you need to "jump on" the phones, and help house owners and tenants, commercial landlords and industrial property owners and developers, with a range of queries and updates on repairs that are being / need to be carried out on their properties.

You’ll need to be a confident communicator, keen to help resolve problems through positive customer service and able to multi-task especially during busy periods.

The Role:

* Each call will require you to take down details of the specific situation, updating the system accordingly

* Booking in appointments

* Transferring calls through to the wider business if needs be

Finer Details:

* £24,000 per annum - increasing to £26,000 depending upon individual performance.

* 33 days holiday

* Free parking onsite

* Career progression

* Training Courses funded to support Professional Development

* Pension

* Core hours are 9-5.30pm - however during winter months, they are open from 7.00am - 8.00pm, and the team work on split shifts to cover these hours. You’ll also need to be prepared to work 1 weekend day per month (on a rota basis).

If you feel that you match the above, don’t hesitate to send us your CV for consideration.

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Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion.

By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you.

Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer