Sales and Proposal Administrator

2 weeks ago


Camberley, United Kingdom ACS Business Performance Ltd Full time

The successful Sales and Proposal Administrator will include ensuring timely and accurate sales orders and quotations while delivering exceptional customer service.

The role will involve:

Efficient Communication: Manage incoming enquiries via the sales inbox and direct them to the appropriate team members.
Quotation Preparation: Prepare standard quotations following guidance from the external sales or proposals team.
Timely Follow-ups: Promptly follow up on quotations and other enquiries.
CRM Management: Maintain customer record cards, including detailed customer notes in our CRM system (EFACS).
Order Processing: Accurately enter and review sales orders within one working day.
Customer Service Excellence: Respond to customer enquiries about lead times, pricing, sales documentation, and post-shipping and invoice queries within agreed timescales.

To be successful in this role of Sales and Proposal Administrator we would love to speak to anyone who has experience of:

Demonstrable customer service and administration experience within an office-based environment
Computer literate (intermediate or advanced)
Experience and confidence working in a customer facing environment
Commercially aware to be able to identify sales opportunities
Able to demonstrate accuracy whilst remaining efficient
Demonstrable prioritisation and time management scheduling skills

ACS are recruiting for a Sales and Proposal Administrator. If you feel that you have the skills and experience required in this advertisement to be a Sales and Proposal Administrator, please submit your CV including an outline of your experience as a Sales and Proposal Administrator It is always a good idea to include a covering letter outlining your experience as a Sales and Proposal Administrator with your application as this will enhance your chances of selection and improve your prospects of landing the Sales and Proposal Administrator role you desire



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