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Contract Support
3 months ago
Contract Support
Key Responsibilities:
Quality
* Actively identify/implement innovation across the contract to enhance performance and continue to meet client
expectations
* Assist the onsite & head office teams with financials and reporting
* Ensure all account KPI's are met
People and Development
* Promote and maintain CBRE culture throughout teams.
* Communicate effectively and build/maintain relationships at all levels with internal and external customers
* Answer calls and emails in a professional and timely manner
* Attend and participate in any relevant training courses
* Attend regular role specific meetings in order to share best practice
Contract
* Participate in putting together monthly Contract Review
* Issue purchase orders within contracted SLAs
* Ensure use of Preferred Suppliers is maximised and best practice "better buying" is in place
* Familiar with daily operations and the specific scope of the contract e.g. which services are covered and which
are chargeable
* Know the financial model of the contract
Finance
* Ensure integrity of financial transactions for contract
* Review and raise quotations approved from the Account/Finance Manager, keeping record and sending for
Customer approval where applicable in a timely manner
* Keep the PO Tracker up to date with all details filled in correctly
* Raise accurate purchase orders maintaining records in a timely manner
* Daily review and process sub-contractor invoices via the Invoice Pool, documenting queries
* Raise sales invoices (complete billing) weekly in line with contract plan, meeting monthly forecast at the correct
margin
* Raise yearly maintenance orders
* Completion of weekly / monthly reports sent from the Business Unit Lead Contract Support in a timely manner
* Raising own reports on finance system when required (such as the Open Purchase orders report, etc…)
* Assist the EMEA Finance team with creating billing back-ups each month and upload these in a timely manner in
the Client's system
Please apply to be considered