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Bilingual Customer Service Administrator

3 months ago

Worthing, United Kingdom Page Personnel Full time

The Bilingual Customer Service Administrator will provide essential support within the Customer Service Department, ensuring the smooth running of customer-focused operations.

Client Details

Our client is a reputable company within the Property and Housing industry and based in Worthing. They are known for their commitment to excellence and their focus on delivering high-quality services to all clients.

Description

As a Bilingual Customer Service Administrator your responsibilities will include:

Manage customer queries and complaints in a timely and efficient manner.
Assist in coordinating departmental meetings and events.
Ensure customer records are accurate and up-to-date.
Assist in preparing customer service reports..
Support the implementation of new customer service initiatives.Profile

A successful Bilingual Customer Service Administrator should have:

A strong administrative background with customer service experience.
Ability to handle complaints effectively.
A team-oriented mindset, with excellent communication skills.
Proficiency in MS Office applications, particularly Excel and Word.Job Offer

An estimated hourly wage of £13 - £14 per hour
A supportive company culture that values employee growth and development
Temporary assignment with the chance of extension