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Customer Service Advisor
3 months ago
**Ongoing role with immediate start **
Are you confident using computers? We at The Best Connection are looking for Customer Services Representatives to work within our busy Goring based client. You should be self-motivated and have experience of using Microsoft Office software. In return you will be paid at an above National Living Wage rate of pay along with having access to a working pattern that suits you between the hours of 07:00 and 19:00. Please note if you become permanent you may be required to work one day each weekend.
**The main duties of the role are**:
- Posting and updating to online marketplaces such as Amazon and eBay
- Resolving customer complaints.
- Issuing refunds where necessary and keeping accurate records
- Searching inventory for customers as required
- Liaising with Customer Service Team Leaders to feedback all issues to remain in line with operational processes
- Administrative duties as and when required
- Answering inbound and making outbound calls
If this sounds like you then please do not hesitate to contact Archie or Ollie at The Best Connection today.
**Benefits & Requirements**:
- Hourly rate as above (not age dependent)
- 28 days Paid Annual Leave pro-rata for PAYE (inclusive of statutory holiday)
- Canteen
- Ongoing Assignment
- Overtime Available
- Possible permanent position following a successful trial period
- Training Provided
- Weekend Work
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