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Customer Liaison Executive

2 months ago

Slough, United Kingdom KHR Recruitment Specialists Full time

We are currently working with a leading specialist business based in Slough.

Due to growth, they are seeking a Client Liaison Executive to join their customer services department working in their laboratory environment. This role is offered on a temp-perm basis.

Responsibilities will include:

Ensure all queries and calls are dealt with in a professional, accurate and timely manner.
Manage customer and lab requirements using the Laboratory Information Management System (LIMS).
Ensure couriers perform collections for customer samples.
Ensure all work is carried out to the highest standard.
Liaise with the team to ensure all reports are sent to the client on time.
Ensure that clients are kept up to date with updates and changes.

The ideal candidate will be able to demonstrate:

Excellent communication skills and be confident when dealing with customers.
Be able to work within set targets and goals, and be able to manage expectations.
Have a good eye for detail and understand fully the business processes.
Be able to work well in a team, with an open, honest and approachable character.

Hours for this role are 9am - 5pm Monday to Friday with 30 minutes for lunch.

This is a great, entry-level role for someone keen to join a business that can offer training and development.

Benefits include:

Company pension
Life insurance
On-site parking
Private medical insurance
Sick pay
Wellness programme

KH Recruitment Ltd is acting as an Employment Business in relation to this vacancy