Resident Liaison Officer

3 weeks ago


Peterborough, United Kingdom ARC Group Full time

Vacancy Summary

Job Title: Resident Liaison Officer

Job Type: Permanent                       

Location: Peterborough

Start Date: ASAP

Salary: £27,000

Company & Project:

Main Contractor and specialises in the following capacities: all forms of Roofing, External and Internal Refurbishment and Response Maintenance and has built up a sound reputation working for Registered Social Housing providers and Local Authorities giving personal, friendly, professional advice, are looking for a responsive Resident Liaison Officer to join their team working in Tunbridge Wells and the surrounding area. The RLO is required to fully liaise between the Client, Site Project Team & Residents verbally and in writing to progress required works with minimum disruption to residents while endeavouring to maintain steady workflow for Subcontractors. The RLO will be Site-based and may be required to fulfil duties concurrently on more than one Site as required. This is a full-time permanent role.

Duties & Responsibilities of a Resident Liaison Officer:

To ensure and maintain the resident liaison daily diary, record any incidents, and record all appointments.
Understand the works, programme and scope of works.
Provide site reports and updates for client and site management.
Prepare and distribute all communications to residents.
Establish a resident’s charter, maintain files, keep a log of complaints and any query’s that would come in.
Compile, devise and implement procedures and administration to compliment your role.
Be available for residents’ meetings, and meetings with the client as and when.
Site meetings
Housing officers, estate developments or joint management board meetings.
Carry out pre visits to each neighbouring resident to explain the planned works and assist them in understanding the process.
Letter process for the neighbouring property’s explaining all works.
Regular checks on residents throughout the day and the end of the working day
Any claims, compensation and complaints are dealt within a time scale and with care.
Desirable Experience & Qualification of a Resident Liaison Officer:

Excellent communication skills, both written and verbally
Customer care or sales background
Able to work on own initiative and devise system to suit role.
Ability to work as part of a team.
Willingness to work outside in a construction environment.
Appreciation of site operatives
To work/Liaise with local schools, community leaders, youth workers and police.
Application Process:  If you would like more information on this position or any other vacancy, please email your current CV through where it will be reviewed and you will be contacted if your CV is of interest.

#INDMAIN22



  • Peterborough, Cambridgeshire, United Kingdom ARC Group Full time

    Vacancy Summary Job Title:Resident Liaison Officer Job Type:Permanent Location:Peterborough Start Date:ASAP Salary:£27,000 Company & Project: Main Contractor and specialises in the following capacities: all forms of Roofing, External and Internal Refurbishment and Response Maintenance and has built up a sound reputation working for Registered Social...


  • Peterborough, United Kingdom Forest Care Selection Full time

    REF 28903 – REGIONAL RESIDENT LIAISON MANAGER/OCCUPANCY SPECIALIST – CAMBRIDGE AREA WITH TRAVEL TO SITES ACROSS EAST ANGLIA - £UP TO 50,000 BASE SALARY + 5K CAR ALLOWANCE + BONUS.Forest Care Selection are currently working in partnership with a leading independent provider of care and nursing homes that operates a unique model of care and is developing...


  • Peterborough, United Kingdom Forest Care Selection Full time

    REF 28903 – REGIONAL RESIDENT LIAISON MANAGER/OCCUPANCY SPECIALIST – CAMBRIDGE AREA WITH TRAVEL TO SITES ACROSS EAST ANGLIA - £UP TO 50,000 BASE SALARY + 5K CAR ALLOWANCE + BONUS. Forest Care Selection are currently working in partnership with a leading independent provider of care and nursing homes that operates a unique model of care and is developing...


  • Peterborough, United Kingdom Forest Care Selection Full time

    REF 28903 – REGIONAL RESIDENT LIAISON MANAGER/OCCUPANCY SPECIALIST – CAMBRIDGE AREA WITH TRAVEL TO SITES ACROSS EAST ANGLIA - £UP TO 50,000 BASE SALARY + 5K CAR ALLOWANCE + BONUS.Forest Care Selection are currently working in partnership with a leading independent provider of care and nursing homes that operates a unique model of care and is developing...


  • Peterborough, Cambridgeshire, United Kingdom ARC Group Full time

    Job Type:Permanent Start Date:ASAP Company & Project: Main Contractor and specialises in the following capacities: all forms of Roofing, External and Internal Refurbishment and Response Maintenance and has built up a sound reputation working for Registered Social Housing providers and Local Authorities giving personal, friendly, professional advice,...


  • Peterborough, United Kingdom Costain Full time

    Due to continued growth** **the position of **Customer Liaison Officer **has become available to join our **successful team **based in **the East of England.** Cadent is the UK’s largest Gas Distribution Company, operating 4 of the 8 UK Gas Distribution Networks (East of England, London, North West and West Midlands). Their service spans over 131,000...


  • Peterborough, United Kingdom Costain Full time

    We are recruiting for an **Agricultural Liaison Officer Assistant (ALO)** to work on our Strategic Pipeline Alliance (SPA) Framework. **About the project** Anglian Water has created a new delivery enterprise - the Strategic Pipeline Alliance. “SPA” is creating hundreds of kilometres of new, interconnecting pipelines to help combat the impact of climate...


  • Peterborough, United Kingdom M Group Services Full time

    Milestone Infrastructure are delivering a 15-year Term Maintenance Contract (TMC) contract with Peterborough City Council to carry out highways maintenance and improvement schemes within the City of Peterborough. The contract commenced in Sep 2013 and includes the delivery of individual projects between the values of £0.5m to £5m **Role Profile**: **Key...


  • Peterborough, United Kingdom Costain Full time

    **Customer Liaison Officer** *** To act as an ambassador for Cadent in front of customers and members of the public, as well as other stakeholders including business owners, retail outlets and others who may be impacted by our work. In representing Cadent, the CCR is there to: **Key Responsibilities** - Present a professional, personable and reassuring...


  • Peterborough, United Kingdom Cambridgeshire and Peterborough NHS Foundation Trust Full time

    Job summary We are currently looking to recruit an enthusiastic and motivated part-time administrator to be part of a dynamic administration team. This particular role is within the Liaison and Diversion Team. The admin team strive to ensure the provision of a professional and competent service, as well as offering excellent customer care to service...


  • Peterborough, United Kingdom Sellick Partnership Full time

    Housing Complaints Officer 6 Month Fixed Term Contract35 hours a weekOne hour lunch£20.62 an hour umbPeterborough, CambridgeshireSellick Partnership Ltd are currently recruiting for a Customer Liaison Officer to join one of our Peterborough based clients on a 6 month fixed term contractDaily duties of the Housing Complaints Officer consists of: Assisting...


  • Peterborough, United Kingdom Sellick Partnership Full time

    Housing Complaints Officer 6 Month Fixed Term Contract 35 hours a week One hour lunch £20.62 an hour umb Peterborough, Cambridgeshire Sellick Partnership Ltd are currently recruiting for a Customer Liaison Officer to join one of our Peterborough based clients on a 6 month fixed term contract Daily duties of the Housing Complaints Officer consists...


  • Peterborough, United Kingdom Sellick Partnership Full time

    Housing Complaints Officer 6 Month Fixed Term Contract35 hours a weekOne hour lunch£20.62 an hour umbPeterborough, CambridgeshireSellick Partnership Ltd are currently recruiting for a Customer Liaison Officer to join one of our Peterborough based clients on a 6 month fixed term contractDaily duties of the Housing Complaints Officer consists of: Assisting...


  • Peterborough, United Kingdom Sellick Partnership Remote Work Freelance Full time

    Housing Complaints Officer 6 Month Fixed Term Contract 35 hours a week One hour lunch £20.62 an hour umb Peterborough, Cambridgeshire Sellick Partnership Ltd are currently recruiting for a Customer Liaison Officer to join one of our Peterborough based clients on a 6 month fixed term contract Daily duties of the Housing Complaints Officer consists of: ...


  • Peterborough, United Kingdom North West Anglia NHS Foundation Trust Full time

    To develop and be responsible for maintaining systems that ensure and demonstrate compliance with regulatory and best practice quality governance requirements including, but not limited to: General Medical Council National Clinical Assessment Service Trust lawyers and Police Information Commissioners Office (ICO) Caldicott Guardian responsibilities Care...


  • Peterborough, United Kingdom Sodexo Full time

    Job Introduction **Package Description** Salary - £29,638.84 for 0 - 1 year service, £30,805.55 for 1 - 2 years service, £31,451.25 for 2 - 4 years service, £33,798.48 for 4 years + service.Salary is made up of base salary of £26,732.95 and a market forces allowance of £2905.89 (242.11 per month). After 13 months this increases to base salary of...

  • Pts Day Controller

    1 month ago


    Peterborough, United Kingdom NISI Staffing Full time

    **We have a superb opportunity for you to work for the NHS in the Patient Transfer Services department (Office Based) - in the area of Peterborough.** **Job Summary**: Responsible for the planning of transport for future dates. Responsible for the control of ambulance service resources for the current day. To ensure all patients on our transport get home as...

  • Repairs Planner

    2 days ago


    Peterborough, Peterborough, United Kingdom Regen Solutions Full time

    Repairs Planner Working for a large social housing contractor Office based in Peterborough Will be office based, 40 hour week, 8am - 5pm Permeant placement Need experience in planning Fire or Electrical 25,000 per year The Role: Liaison with the clients and residents to book work, keeping up to date records of properties attended, check works completed...

  • Safety Access

    4 weeks ago


    Peterborough, United Kingdom Save the Children Full time

    key areas of accountability include the following: Lead the Staff Safety and Security as well as Access Coordination Ensure that the Country Office complies with all Save the Children Staff Safety and Security Management Operating Standards and Standard Operating Procedures. Ensure that all required safety support is provided promptly, at scale...


  • Peterborough, Cambridgeshire, United Kingdom Sellick Partnership Full time

    Housing Complaints Officer 6 Month Fixed Term Contract 35 hours a week One hour lunch £20.62 an hour umb Peterborough, Cambridgeshire Sellick Partnership Ltd are currently recruiting for a Customer Liaison Officer to join one of our Peterborough based clients on a 6 month fixed term contract Daily duties of the Housing Complaints Officer consists of: ...