Service Manager

4 weeks ago


Dudley Hill, United Kingdom Supporting Futures Consulting Ltd Full time

Role:               Service Manager

Based:            West Yorkshire

Salary:            £31,700

Hours:             37.5 hours per week - Monday to Friday

Start Date:      ASAP

Duration:        Permanent

Holiday Entitlement: 25 days + Bank Holidays

Our client, a respected charity who provide support, advocacy and safe housing to survivors of Domestic Abuse, Human Trafficking and Modern Slavery, is looking to recruit a Service Manager for their safehouse in West Yorkshire.

As the Service Manager you will ensure your team are empowered to encourage and help clients become empowered and lead healthy lives.

Synopsis of duties:

Ensure the smooth running of the office and its facilities

Managing a staff team of approximately 15.

Arrange and run weekly meetings

Ensuring that the service is being delivered correctly and to contractual obligations.

Ensure KPI’s are met on an ongoing basis

Staff management; carrying out supervisions and case management/ audits.

Build and maintain solid working relationships within the service and with other organisations and agencies.

Promote the service and ensure clients have access to all available services and working closely with a range of partners, agencies and services

On-call once every 3 months

Essential Requirements:

Experience of managing services that deliver support to vulnerable adults, ideally within an accommodation-based service.

Be able to demonstrate extensive knowledge and experience of supporting victims of abuse and/ or trauma, preferably domestic abuse, modern slavery and/ or asylum seekers

Substantial experience of managing staff and teams

Ability to manage crisis, conflict, safeguarding and complex case situations.

Ability to empower and motivate team members

Enhanced DBS registered on the update service would be desirable

Make a difference in the lives of survivors and be a part of a dedicated team working towards positive change Call Lisa Yates to apply today.

Supporting Futures Consulting act as both an employer and an agency



  • Dudley, United Kingdom Gap Healthcare Full time

    Service Manager Home Care Remote position Are you an established leader who strives for excellence in all aspects of your working life? If so then look no further! A great and exciting opportunity has just come available for a Service Manager Home Care. Home care providing support for adults with complex mental health needs in their own home including...


  • Dudley, United Kingdom Gap Healthcare Full time

    Service Manager Home CareRemote position Are you an established leader who strives for excellence in all aspects of your working life? If so then look no further! A great and exciting opportunity has just come available for a Service Manager Home Care. Home care providing support for adults with complex mental health needs in their own home including...


  • Lawrence Hill, United Kingdom HM Prison & Probation Service Full time

    **Details**: **Reference number**: - 282988**Salary**: - £23,637 - £29,046**Job grade**: - Other- NPS Pay Band 3 National**Contract type**: - Permanent**Type of role**: - Operational Delivery**Working pattern**: - Flexible working, Full-time, Job share, Part-time**Number of jobs available**: - 10Contents Location About the...


  • Dudley, United Kingdom HM Prison & Probation Service Full time

    **Details**: **Reference number**: - 255199**Salary**: - £19,087 - £23,182**Job grade**: - Other- NPS Pay Band 2 National**Contract type**: - Permanent**Type of role**: - Administration / Corporate Support**Working pattern**: - Full-time, Part-time**Number of jobs available**: - 12Contents Location About the job **Benefits**: Things you need to...


  • Lawrence Hill, United Kingdom HM Prison & Probation Service Full time

    **Details**: **Reference number**: - 264801**Salary**: - £23,637 - £29,046**Job grade**: - Other- NPS Pay Band 3 National**Contract type**: - Permanent**Type of role**: - Operational Delivery**Working pattern**: - Flexible working, Full-time, Job share, Part-time**Number of jobs available**: - 10Contents Location About the...


  • Burgess Hill, United Kingdom Crystal People Ltd Full time

    Customer Service Manager required to manage a Customer Service team who deal with customer queries and administer website orders within a growing business. The successful applicant will be responsible for ensuring the team deliver and maintain first class customer service through improving efficiency and ensure expected service standards are met. Setting...


  • Dudley, United Kingdom Peel Technical Full time

    We are looking for a Lift Service Engineer to join our Service team in Plymouth and surrounding areas. As an experienced Lift Engineer you will be responsible for: * Carrying out regular planned preventative maintenance and service visits * Attending lift breakdown callouts to carry out minor lift repairs * Meeting agreed customer response times,...


  • Kings Hill, United Kingdom Trooli Full time

    Job title: Service Activation ManagerLocation: Office - Kings Hill, KentAbout you: Are you an ambitious individual with a remarkable ability to focus on and surpass targets? With an excellent attention to detail, you ensure that no component of the service activation process is overlooked, contributing to flawless execution and outstanding service delivery....


  • Brierley Hill, United Kingdom West Midlands Ambulance Service University NHS Foundation Trust Full time

    Work sensitively with compassion and empathy when engaging with patients to support effective communication which facilitates a therapeutic approach to the assessment and management of need, whilst challenging established patterns of accessing healthcare services. Negotiate with and persuade reluctant patients with a defined clinical need to consent to...


  • Dudley, United Kingdom HealthHarmonie Full time

    **Contract Type**: Full-Time, Permanent **Hours**: 37.5 hours per week **Location**:Russells Hall Hospital - Pensnett Rd, Dudley, DY1 2HQ **ABOUT US** Established in 2003, HealthHarmonie has grown with the ever-changing healthcare industry and developed its presence across all the UK. We work in partnership with several NHS Clinical Commissioning Groups...


  • Dudley, United Kingdom Black Country Healthcare NHS Foundation Trust Full time

    Are you a compassionate and committed Psychologist who champions inclusivity? Would you like to join our Physical Health Psychology service in Dudley Palliative & Pain Services to help facilitate coping and adjustment to the impact of Physical Health problems and improve the mental health and wellbeing of people within our service? An exciting opportunity...


  • Hill, United Kingdom University of Greenwich Full time

    We are a large, inclusive university committed to delivering our vision of Education Without Boundaries. We have a supportive, friendly, and dynamic working environment and we are looking for experienced advisers to join our new team supporting students who may have additional needs due to their personal and/or practical circumstances and those who report...

  • Project Manager

    4 weeks ago


    Dudley, United Kingdom Sellick Partnership Full time

    **Role: Project Manager** **Location: West Midlands - Hybrid working** **Rate: £200 to £325 per day depending on experience** **Duration: 6 to 9 months** Sellick Partnership are currently recruiting for a Project Manager to join a public sector organisation in the West Midlands. The role is based on full time hours, with flexibility of working from...


  • Dudley, United Kingdom OPTIMISE BY RECRUITMENT LTD Full time

    Optimise by Recruitment are working with an industry leading supplier who specialise in plant and welfare equipment. They are growing at a rapid rate, with an impressive turnover last year. Due to growth, they have expanded their network in the West Midlands area and are looking to recruit a Regional Sales Manager to join their team. Their employee’s are...

  • Registered Manager

    1 month ago


    Dudley, United Kingdom Domus Recruitment Ltd Full time

    An exciting opportunity for a Registered Manager to join my client’s team in their supported living service in Dudley has arisen. This is a person-centred and modern organisation who provide vital services in the west midlands. This supported living service has 3 homes with 11 residents. The staff team are supervised by 3 team leaders that report into the...


  • Dudley, United Kingdom nGeneration Limited Full time

    Company Overview: Join nGeneration, a leading provider of IT Services and Solutions to the Hospitality, Leisure, and Retail Industry. With over 22 years of experience, we pride ourselves on delivering innovative solutions and exceptional service to our clients. Our Head Office is located at Vaughan Park, Sedgley Road East, Dudley, DY4 7UJ. Position...


  • Dudley, United Kingdom nGeneration Limited Full time

    Company Overview:Join nGeneration, a leading provider of IT Services and Solutions to the Hospitality, Leisure, and Retail Industry. With over 22 years of experience, we pride ourselves on delivering innovative solutions and exceptional service to our clients. Our Head Office is located at Vaughan Park, Sedgley Road East, Dudley, DY4 7UJ.Position Overview:As...


  • Dudley, United Kingdom nGeneration Limited Full time

    Company Overview:Join nGeneration, a leading provider of IT Services and Solutions to the Hospitality, Leisure, and Retail Industry. With over 22 years of experience, we pride ourselves on delivering innovative solutions and exceptional service to our clients. Our Head Office is located at Vaughan Park, Sedgley Road East, Dudley, DY4 7UJ.Position Overview:As...


  • Dudley, United Kingdom nGeneration Limited Full time

    Company Overview:Join nGeneration, a leading provider of IT Services and Solutions to the Hospitality, Leisure, and Retail Industry. With over 22 years of experience, we pride ourselves on delivering innovative solutions and exceptional service to our clients. Our Head Office is located at Vaughan Park, Sedgley Road East, Dudley, DY4 7UJ.Position Overview:As...


  • Dudley, United Kingdom nGeneration Limited Full time

    Job DescriptionCompany Overview:Join nGeneration, a leading provider of IT Services and Solutions to the Hospitality, Leisure, and Retail Industry. With over 22 years of experience, we pride ourselves on delivering innovative solutions and exceptional service to our clients. Our Head Office is located at Vaughan Park, Sedgley Road East, Dudley, DY4...