Student Services Advisor

2 months ago


Hill, United Kingdom University of Greenwich Full time

We are a large, inclusive university committed to delivering our vision of Education Without Boundaries. We have a supportive, friendly, and dynamic working environment and we are looking for experienced advisers to join our new team supporting students who may have additional needs due to their personal and/or practical circumstances and those who report experiencing unacceptable behaviour, including, sexual misconduct, bullying, discrimination, hate incident/crime, harassment and/or non-academic misconduct.

This is an exciting opportunity to work in a new area of Outreach, Advice and Participation Services, delivering holistic and empathetic support to our diverse student population; raising awareness of services available; and providing outreach and education on several student services areas, using a student-focused approach that puts diversity and inclusion at its core and strives for continuous improvement.

This advert is out to recruit two identical roles, but one is based at our Greenwich Campus and the other at our Avery Hill Campus.

You will have substantial experience of supporting individuals in a confidential setting; an in depth understanding of a diverse population of service users and of working with those who have experienced unacceptable behaviour. You will have worked with and understand risk and needs assessments; experience of managing confidential casework as well as your own workload without constant supervision; and of working collaboratively in a team environment. You will be able to write clearly and concisely; have excellent IT skills; be highly literate and numerate; and have experience of project management.

We are looking for people who can help us deliver our mission of transforming lives through inspired teaching and research, through our values.
- The university welcomes people from diverse and underrepresented communities who can help the university to achieve its mission._
- We are making significant strides to _understand and continuously improve our employees’ experience and we are committed to implementing progressive diversity talent management._



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