Membership Engagement Officer

1 week ago


Bracknell, United Kingdom Mulberry Recruitment Full time

Membership Engagement Officer

Location: Bracknell

Salary: £32,000

My client based in Bracknell is looking for a Membership Engagement Officer to join their team. You will play a key role in implementing the Membership growth and retention strategy. You will also implement the delivery of the membership recruitment and retention strategy to achieve member growth, increase member engagement and take up of added value services, developing cross-selling opportunities.

Responsibilities:

Support the Membership Manager to execute the member recruitment and retention strategy, contributing to the achievement of the revenue budget for membership.

Conduct effective competitor analysis for targeted development activities.

Develop incoming leads to secure a successful pipeline engagement of new members.

Execute the new member onboarding process to induct them on accessing and benefiting from the full range of services.

Build and nurture relationship with members to deliver a value message proactively encouraging the uptake of membership services.

Deliver a programme of membership meetings to include presentations to individuals and teams via TEAMS and other communication channels.

Undertake member meetings and communications to members to identify and develop cross-selling opportunities, including sponsorship.

Support the Membership Manager in delivering regular member engagement activities/events.

Participate in the annual renewals process, ensuring timely subscription collections.

Engage members during the resignation process to encourage retention.

Contribute towards member communications, including email correspondence, newsletters and welcome packs. Gather member feedback towards the development of new member offerings that will develop the membership package.

Contribute to membership KPI’s, as required by the Membership Manager.

Maintain GDPR compliance when handling member data.

Ensure CRM system and member records are maintained and updated in accordance with procedures.

Ensure operational processes, procedures and policies are followed.

Skills and Knowledge:

Account management skills (essential).

Experienced in building relationships with key stakeholders.

Experienced in corporate membership environment (desirable).

Knowledge of the built environment (desirable).

Proven commercial acumen.

Excellent communication skills, both written and spoken.

Presentation skills.

Excellent customer service skills.

Driven and results orientated.

Excellent team working.

IT proficient


  • Membership Engagement Officer

    Found in: Whatjobs ES C2 - 4 days ago


    Bracknell, United Kingdom Mulberry Recruitment Full time

    Membership Engagement OfficerLocation: BracknellSalary: £32,000My client based in Bracknell is looking for a Membership Engagement Officer to join their team. You will play a key role in implementing the Membership growth and retention strategy. You will also implement the delivery of the membership recruitment and retention strategy to achieve member...


  • Bracknell, Berkshire, United Kingdom Mulberry Recruitment Full time

    [vc_row][vc_column][vc_column_text] Membership Engagement Officer Location: Bracknell Salary: £32,000 My client based in Bracknell is looking for a Membership Engagement Officer to join their team. You will play a key role in implementing the Membership growth and retention strategy. You will also implement the delivery of the membership recruitment and...


  • Bracknell, Berkshire, United Kingdom Mulberry Recruitment Full time

    Membership Engagement Officer Location: Bracknell Salary: £32,000 My client based in Bracknell is looking for a Membership Engagement Officer to join their team. You will play a key role in implementing the Membership growth and retention strategy. You will also implement the delivery of the membership recruitment and retention strategy to achieve member...

  • Head of Membership

    13 hours ago


    Bracknell, United Kingdom Crooton Full time

    **Head of Membership** **Location - Bracknell / HYBRID** **Salary - £55,000 per annum** **Contract type - Permanent, Full-time, 36 hours per week, Hybrid** As a Head of Member Services will lead the member and customer-centric services of the Institute, delivering an evidence-based approach to meeting member needs and establishing clear services to...


  • Bracknell, Berkshire, United Kingdom Mulberry Recruitment Full time

    Conduct effective competitor analysis for targeted development activities. Participate in the annual renewals process, ensuring timely subscription collections. Maintain GDPR compliance when handling member data. Ensure CRM system and member records are maintained and updated in accordance with procedures. Ensure operational processes,...

  • Information Officer

    6 days ago


    Bracknell, United Kingdom Retrack Personnel Ltd Full time

    My client based in Bracknell Berkshire is currently in need of a Information Officer due to expansion. Reporting to the Membership Services Manager, your role will be in conjunction with the Membership Services Manager implementing and delivering an effective and efficient company Information Centre to achieve business objectives, whilst ensuring a high...


  • Bracknell, United Kingdom Novax Recruitment Full time

    **Principle Procurement Officer** **Bracknell** **£42,500 Salary** **Full Time Permanent** Novax Recruitment is actively seeking a Principle Procurement Officer based in Bracknell. This role is a permanent position working full time hours. The client can offer flexible working. Key Responsibilities include: - To support the Head of Corporate Procurement...


  • Bracknell, United Kingdom Smart Recruit Online Full time

    At **Securitas** we guard and protect a variety of clients across the globe, ranging from banks, retail chains, leisure venues and corporate offices. We have a fantastic opportunity for experienced **Relief Security Officers** to work alongside a dedicated, professional team of experts in their field. A great opportunity to elevate your career...


  • Bracknell, United Kingdom Berkshire Healthcare NHS Foundation Trust Full time

    We're looking for an enthusiastic and highly skilled Marketing and Communications Officer role for a newly created role within our NHS Talking Therapies service. This is an exciting role that requires lots of creativity, initiative and a keen eye for detail, along with exceptional technical communications skills and expertise - and compassion for those...


  • Bracknell, United Kingdom Apex Elite Full time

    Our client is looking for a Marketing Specialist (Video) who's responsible for ensuring that the company produces regular high-quality videos, both animated and live action, in order to promote their brand, attract potential customers, and inform existing ones. They will also provide general support across the company when required. **Key Deliverables** -...


  • Bracknell, United Kingdom Croma Vigilant Full time

    Croma Vigilant are offering an exciting opportunity for a security professional to join our expanding team, working with client in Bracknell. Scope: This is a permanent contract working nights and occasional days. Night Shift times are 19:30 - 07:30 there is occasional overtime, salary is cicra £27,300 per annum The post holder (SIA license) will be...

  • Homelessness Officer

    2 weeks ago


    Bracknell, Berkshire, United Kingdom Bracknell Forest Council Full time

    Contract: Temporary Flexible Hours/Full Time We’re helping to make a difference to vulnerable people. Each day brings new challenges and we have to react to the demands of our homeless residents in temporary accommodation. Working with residents to meet their needs to sustain their tenancies, this will include understanding and working empathically...


  • Bracknell, United Kingdom Cranleigh STEM Full time

    A Head of Manufacturing opportunity has become available at our diagnostics manufacturing client. The main purpose of this role is to manage all analytical, dispensing and manufacturing processes within manufacturing of ELISA plates, conjugates, diluents and other intermediates. As such, it is highly desirable that this person has previous experience in...


  • Bracknell, Berkshire, United Kingdom Bracknell Forest Council Full time

    Location: Contract: Temporary Working Pattern: Flexible Hours/Full Time Hours: 37 hours per week. DBS Check: No Closing Date: 26/04/2024 at 23:59 Reference: People/24/276813 We’re helping to make a difference to vulnerable people. You can support us to do this. Each day brings new challenges and we have to react to the demands of our...

  • Technical Clerk

    6 days ago


    Bracknell, United Kingdom Bracknell Forest Council Full time

    Employer: - Bracknell Forest Council- Salary: - FTE £23,893 - £27,334 + LWA £689 (pro rata £16,143 - £18,468 + LWA £465 )- Location: - Time Square, Bracknell- Contract: - Permanent- Working Pattern: - Flexible Hours/Part Time- Hours: - 25 hours per week.- DBS Check: - No- Closing Date: - 10/12/2023 at 23:59- Reference: - PPR/23/261329The Parks and...

  • Teacher of Science

    Found in: beBee jobs GB - 2 weeks ago


    Bracknell, Bracknell Forest, United Kingdom King's Academy Easthampstead Park Full time

    A fantastic opportunity awaits you; a chance to join a dynamic and supportive Science department in a forward-thinking school. The post would suit an experienced or newly qualified teacher who is committed to teaching at the highest standard and raising the aspirations and achievements of our students. The successful candidate will be a highly motivated...

  • Business Development Coordinator

    Found in: Talent UK 2A C2 - 2 weeks ago


    Bracknell, United Kingdom 3Search Full time

    We are working with a dynamic firm at the forefront of the construction industry, committed to innovation and excellence. Our client offers a vibrant workplace where talent thrives and opportunities abound.Role Overview and Features:The Business Development Coordinator will play a pivotal role in driving growth for one of our client's divisions. You will...

  • Head of Manufacturing

    Found in: Appcast UK C C2 - 5 days ago


    Bracknell, United Kingdom Cranleigh STEM, Sustainability & SHEQ Recruitment Full time

    A Head of Manufacturing opportunity has become available at our diagnostics manufacturing client. The main purpose of this role is to manage all analytical, dispensing and manufacturing processes within manufacturing of ELISA plates, conjugates, diluents and other intermediates. As such, it is highly desirable that this person has previous experience in...

  • Head of Manufacturing

    Found in: Talent UK 2A C2 - 6 days ago


    Bracknell, United Kingdom Cranleigh STEM, Sustainability & SHEQ Recruitment Full time

    A Head of Manufacturing opportunity has become available at our diagnostics manufacturing client. The main purpose of this role is to manage all analytical, dispensing and manufacturing processes within manufacturing of ELISA plates, conjugates, diluents and other intermediates. As such, it is highly desirable that this person has previous experience in...

  • Head of Manufacturing

    Found in: Whatjobs ES C2 - 4 days ago


    Bracknell, United Kingdom Cranleigh STEM, Sustainability & SHEQ Recruitment Full time

    A Head of Manufacturing opportunity has become available at our diagnostics manufacturing client. The main purpose of this role is to manage all analytical, dispensing and manufacturing processes within manufacturing of ELISA plates, conjugates, diluents and other intermediates. As such, it is highly desirable that this person has previous experience in...