Recruitment, Learning and Development Administrator

5 days ago


Chester, United Kingdom PSi Talent Full time

Role title: Recruitment, Learning and Development Administrator

Location: Chester – Hybrid

Salary: £23,000

An opportunity to join an expanding and progressive company as HR Administrator in a fast-paced and varied environment, on an interim 6month basis . Benefits include free parking, pension scheme, performance reviews, discretionary bonus. You will be within a modern, open-plan office with a collaborative and supportive working environment.

Objectives of the role:

• Playing a crucial role as the first point of contact for potential clients, ensuring all enquiries are responded to promptly and efficiently in line with company processes.

• The position also involves planning and prioritizing the recruitment and training needs of Senior Team members internally, as well as writing and promotional material.

• Additionally, the administrator may participate in face-to-face interviews with potential clients.

• Moreover, within this role there will be responsibility in coordinating all training attendance.

Key Responsibilities:

• Serve as the first point of contact for enquiries and support, including handling telephone enquiries from potential clients.

• Assist Executives with administrative tasks and marketing activities according to company branding, including managing training courses and e-learning.

• Conduct telephone screenings for potential clients and determine appropriate next steps.

• Process application forms and conduct credit checks.

• Ensure all administrative tasks comply with company procedures.

• Ordering marketing material.

• Updating the company website with vacancy details.

• Communicate with the company database for potential clients.

• Plan and execute e-shot campaigns through digital platforms.

• Prepare materials and support with regional events, occasionally attending these events.

• Participate in industry recruitment initiatives and company-led initiatives as required.

• Support in promoting opportunities across the business using various tools, including e-shots.

• Monitor social media platforms (Facebook, LinkedIn, Instagram, and Twitter), promoting opportunities and events, and responding to messages.

• Professionally represent the company at regional events when necessary.

Skills and Experience:

• Strong communicator with excellent written and verbal skills, a professional telephone manner, and outstanding customer service abilities.

• To be capable of working under pressure, meeting deadlines, due to the fast-paced nature of the role (essential)

• Capable of working independently and as part of a team.

• Excellent organisational skills, with the ability to manage time effectively, prioritise tasks, and maintain high attention to detail.

• Proficient in IT, including Microsoft Office Suite (Word, Excel), with additional knowledge in MailChimp, WordPress, and social media platforms being advantageous.

• Demonstrates versatility and flexibility in approach and working methods.

• Ability to prioritise and balance the various needs of the business effectively.

Working Arrangements: This position is Head Office based hybrid, whereby attendance in the office on Mondays and Tuesdays, and the flexibility to work remotely from home for the remainder of the week



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