Current jobs related to Service Manager - Trafford Park - Mase Consulting Ltd
-
Service Delivery Manager
2 weeks ago
Trafford Park, Trafford, United Kingdom Beauparc Full timeJob DescriptionJob Title: Service Delivery Manager - Waste ManagementJob Summary:We are seeking an experienced Service Delivery Manager to join our team at Beauparc. As a key member of our operations team, you will be responsible for planning, organizing, and managing the daily work of our office and collection drivers. You will also support our Service...
-
Service Delivery Manager
2 weeks ago
Trafford Park, Trafford, United Kingdom Beauparc Full timeJob DescriptionJob Title: Service Delivery Manager - Waste ManagementJob Summary:We are seeking an experienced Service Delivery Manager to join our team at Beauparc. As a key member of our operations team, you will be responsible for planning, organizing, and managing the daily work of our office and collection drivers. You will also support our Service...
-
Freedom of Information Support Officer
4 weeks ago
Trafford Park, United Kingdom Service Care Solutions Full timeJob Description Service Care Solutions has a new and exciting opportunity which has become available working as a Freedom of information Support Officer (administration Assistant) at Trafford Council. Trafford Council are currently looking for someone who is happy to work 37 hours per week. Key responsibilities You will also take responsibility for...
-
Freedom of Information Support Officer
1 day ago
Trafford Park, United Kingdom Service Care Solutions Full timeJob DescriptionService Care Solutions has a new and exciting opportunity which has become available working as a Freedom of information Support Officer (administration Assistant) at Trafford Council. Trafford Council are currently looking for someone who is happy to work 37 hours per week.Key responsibilitiesYou will also take responsibility for delivering...
-
Freedom of Information Support Officer
1 day ago
Trafford Park, Trafford, United Kingdom Service Care Solutions Full timeJob Title: Freedom of Information Support OfficerService Care Solutions is seeking a highly motivated and organized individual to join our team as a Freedom of Information Support Officer. As a key member of our administration team, you will play a vital role in supporting the Social Care Teams with general administrative duties.Key Responsibilities:Deliver...
-
Freedom of Information Support Officer
1 day ago
Trafford Park, Trafford, United Kingdom Service Care Solutions Full timeJob Title: Freedom of Information Support OfficerService Care Solutions is seeking a highly motivated and organized individual to join our team as a Freedom of Information Support Officer. As a key member of our administration team, you will play a vital role in supporting the Social Care Teams with general administrative duties.Key Responsibilities:Deliver...
-
Assistant Service Delivery Manager
1 month ago
Trafford Park, United Kingdom Beauparc Limited Full timeWho Are We?At B&M Waste Services, we invite you to join us in building a sustainable future. Be part of a team that is committed to making a positive impact on the environment while driving innovation in waste management.Within our inclusive and supportive work environment, we value collaboration, integrity, and continuous improvement. Your ideas and...
-
Domestic Abuse Service Manager
2 weeks ago
Trafford, United Kingdom Trafford Domestic Abuse Services Domestic Abuse Service Full timeJob DescriptionJob Title: Community Team Leader - Domestic Abuse ServicesJob Summary:The Community Team Leader will be responsible for leading and supervising the Community Team in the day-to-day running of the Domestic Abuse Service. The successful candidate will ensure the provision of a flexible range of services for adults who have suffered domestic...
-
Domestic Abuse Service Manager
2 weeks ago
Trafford, United Kingdom Trafford Domestic Abuse Services Domestic Abuse Service Full timeJob DescriptionJob Title: Community Team Leader - Domestic Abuse ServicesJob Summary:The Community Team Leader will be responsible for leading and supervising the Community Team in the day-to-day running of the Domestic Abuse Service. The successful candidate will ensure the provision of a flexible range of services for adults who have suffered domestic...
-
Service Delivery Manager
6 days ago
Trafford Park, Trafford, United Kingdom Beauparc Full timeAbout UsAt Beauparc, we're committed to building a sustainable future through innovative waste management solutions.Our ValuesCollaborationIntegrityContinuous ImprovementWhat We OfferWe value our employees' ideas and contributions, creating a supportive work environment where everyone can thrive.Our MissionWe're dedicated to making a positive impact on the...
-
Service Delivery Manager
6 days ago
Trafford Park, Trafford, United Kingdom Beauparc Full timeAbout UsAt Beauparc, we're committed to building a sustainable future through innovative waste management solutions.Our ValuesCollaborationIntegrityContinuous ImprovementWhat We OfferWe value our employees' ideas and contributions, creating a supportive work environment where everyone can thrive.Our MissionWe're dedicated to making a positive impact on the...
-
Service Delivery Manager
1 week ago
Trafford Park, Trafford, United Kingdom Beauparc Full timeJob DescriptionWe're building a sustainable future at Beauparc, and we invite you to be part of it.About UsWe're a team committed to making a positive impact on the environment while driving innovation in waste management.Our ValuesCollaborationIntegrityContinuous ImprovementWe value your ideas and contributions as we work together to reduce waste and...
-
Assistant Service Delivery Manager
2 weeks ago
Trafford Park, Trafford, United Kingdom Beauparc Full timeJob DescriptionWe are Beauparc, a leading company in the waste management industry, and we are seeking a highly skilled Assistant Service Delivery Manager to join our team.About UsWe are committed to making a positive impact on the environment while driving innovation in waste management.We value collaboration, integrity, and continuous improvement in our...
-
Assistant Service Delivery Manager
2 weeks ago
Trafford Park, Trafford, United Kingdom Beauparc Full timeJob DescriptionWe are Beauparc, a leading company in the waste management industry, and we are seeking a highly skilled Assistant Service Delivery Manager to join our team.About UsWe are committed to making a positive impact on the environment while driving innovation in waste management.We value collaboration, integrity, and continuous improvement in our...
-
Assistant Service Delivery Manager
4 days ago
Trafford Park, Trafford, United Kingdom Beauparc Full timeJob DescriptionWe invite you to be part of a team that is committed to making a positive impact on the environment while driving innovation in waste management.About UsAt Beauparc, we value collaboration, integrity, and continuous improvement. Your ideas and contributions matter as we work together to reduce our environmental footprint and promote...
-
Assistant Service Delivery Manager
4 days ago
Trafford Park, Trafford, United Kingdom Beauparc Full timeJob DescriptionWe invite you to be part of a team that is committed to making a positive impact on the environment while driving innovation in waste management.About UsAt Beauparc, we value collaboration, integrity, and continuous improvement. Your ideas and contributions matter as we work together to reduce our environmental footprint and promote...
-
Customer Service Representative
6 days ago
Trafford Park, Trafford, United Kingdom Page Personnel Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Internal Account Manager to join our team at Page Personnel. As a key member of our transport and distribution team, you will be responsible for providing exceptional customer service and account management to our clients.Key ResponsibilitiesReview customer feedback to identify areas for...
-
Customer Service Representative
5 days ago
Trafford Park, Trafford, United Kingdom Page Personnel Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Internal Account Manager to join our team at Page Personnel. As a key member of our transport and distribution team, you will be responsible for providing exceptional customer service and account management to our clients.Key ResponsibilitiesReview customer feedback to identify areas for...
-
Customer Service Representative
1 week ago
Trafford Park, United Kingdom Page Personnel Full timeAbout the RoleWe are seeking a highly skilled and dedicated Internal Account Manager to join our team at Page Personnel. As a key member of our organization, you will be responsible for providing exceptional customer service and account management within the transportation and distribution industry.Key ResponsibilitiesRegularly review customer feedback to...
-
Customer Service Representative
1 week ago
Trafford Park, United Kingdom Page Personnel Full timeAbout the RoleWe are seeking a highly skilled and dedicated Internal Account Manager to join our team at Page Personnel. As a key member of our organization, you will be responsible for providing exceptional customer service and account management within the transportation and distribution industry.Key ResponsibilitiesRegularly review customer feedback to...
Service Manager
3 months ago
Keen to join a financially stable global manufacturer with a growing UK service team?
Are you a driven change manager who enjoys autonomy and the opportunity to make a real impact on the service function?
Why This Company?
With a rich history in their sector, my client has become globally recognised for their quality and expertise. The variety of technical solutions, innovative design and reliability in the market, along with their highly skilled team have contributed significantly to their continued success within the sector.
With no market competition and equipment configurations to suit most industrial needs, they have continued to secure contracts within a diverse range of manufacturing sectors including metalworking, packaging, food & beverage etc.
Rewards & Benefits
* £50K - £60K Basic
* 10% Realistic Bonus
* Company Car (Hybrid)
* Credit Card
* 5% Pension
* Private Healthcare
* 4 x Death In Service
* 26 Days Holiday + Public Holidays (rising with service)
About The Role
As the UK Service Manager, you will be responsible for:
* Spending 2-3 days per week working from home, with the remaining time out in the field with Engineers and customers. (typically spending 1 night away from home per week)
* Ensuring the planning of engineers' visits are coordinated smoothly and effectively.
* Reviewing service reports and organising the procurement of parts with the purchasing team.
* Managing and coordinating a team of 5 Engineers across the UK who are responsible for equipment installs, repairs, fault finding and scheduled maintenance.
* Maintaining performance standards within the Service department.
* Introducing new ideas to help boost performance and morale.
* Reviewing and approving business expenses.
* Conducting regular team meetings, including annual appraisals.
* Supporting with the integration of a new digital Service Management system.
* Mentoring and coaching your team.
* Handling customer complaints relating to service engineering to a satisfactory resolution.
* Completing new starter inductions and training.
* Ensuring delivery to service KPIs such as the utilisation of engineers, on-time servicing, time to complete installations from purchase, etc.
* Implementing processes to ensure servicing schedules are planned 2-3 months in advance.
* Taking on additional training including gaining an IOSH managing safety qualification.
* Offering input to department budgets.
* Liaising with various internal teams including production and manufacturing to ensure defects are reported.
About You
You will possess proven Service Management / Leadership experience overseeing a team of field-based service or installation engineers, ideally within a company that services the Industrial market. This could include equipment such as but not limited to Forklift Trucks, HVAC, Plant Equipment, Conveyors, ultimately anything that is utilised in warehousing or manufacturing environments.
An engineering education or previous work experience as an Engineer before moving into leadership would be highly beneficial.
Other key skills include:
* Fantastic communication, listening and teamwork skills.
* Expert planner with a high degree of organisation.
* Process-driven with the ability to lead by example.
* Great coaching and mentoring skills.
* Willingness to spend time in the field with the engineers and clients.
----------------------------------------------------------
Interested in this role? Here’s what happens next…
Click the apply button to send us your CV. If we think you’re a great fit for this role, we’ll be in touch in the next couple of days.
Thank you for taking the time to read about this opportunity. We look forward to hearing from you,
Team Mase.
----------------------------------------------------------
Job Ref: (Apply online only)-CVL
Service Manager
Location: Based in Northwest, Yorkshire, Midlands, Southeast or Southwest
Keywords: Service Manager, Service Supervisor, Service Team Leader, Field Service Manager, Field Service Engineering Manager, Service Operations Manager, UK Service Manager
