Service Diagnostic Project Engineer

3 weeks ago

Shalford Surrey, United Kingdom Gordon Murray Group Full time

Service Diagnostic Project Engineer

Gordon Murray Automotive currently have an exciting opportunity for a Diagnostic Project Engineer to join our Serviceability Team based in Windlesham & Shalford, Surrey. Reporting to the Service Engineering Manager, you will be responsible for provisioning the information and tools required to support service diagnostics on GMA products.

Key Responsibilities

* Analyse diagnostic session feedback for business reporting and quality improvement.

* Support the development of the Service tool runtime.

* Support the development of the Diagnostic Web Portal in conjunction with the supplier.

* Own change management of software updates from engineering into the service network.

* Diagnostic system user management for the global service network.

* Provide diagnostic support to the Technical and Service workshop teams.

* Specify, develop and deliver diagnostic-related special service tooling for use against all current and future programmes, maximizing tool reuse where possible.

* Support the development of electrical Options and Accessories.

* Develop and validate supporting documents where applicable, such as Guided Trouble Shooting Test Steps.

* Be instrumental in delivering initiatives to improve productivity and efficiency within the department.

* Support the creation of timing plans and business cases for Service Engineering related projects and ensure these are delivered within agreed timelines.

* Work within the programme to promote and protect authoring requirements and standards.

* Gather, collate and interpret engineering information from governed sources.

* Lead validation activities in conjunction with key stakeholders.

* Co-ordinate data from/to third party suppliers to progress any outsourced workstreams.

* To action any other task and/or projects to match business requirements.

Skills, Knowledge and Expertise

* Extensive knowledge of whole vehicle service, maintenance and repair techniques. Previous hands on experience is desirable.

* Experience of using CAD visualisation tools (CATIA/Enovia/3DX Experience highly desirable, but not essential).

* Computer literate – Microsoft Office suite and Adobe Creative Cloud

* Proven track record for project and task management.

* Proven experience in authoring technical publications for targeted end users is highly desirable.

* Bill of Materials or change management experience is desirable.

* Experience of working within an automotive OEM or Tier 1 Supplier is beneficial.

* Clear and effective communication skills with internal and external clients

* Approachable and adaptable to change. Proactive and autonomous. Comfortable challenging existing processes.

* Educated to degree level or equivalent desirable

* Mobile and willing to travel as required (limited travel anticipated within role)

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