Service Diagnostic Project Engineer

4 weeks ago

Shalford Surrey, United Kingdom Gordon Murray Group Full time
Service Diagnostic Project Engineer
Gordon Murray Automotive currently have an exciting opportunity for a Diagnostic Project Engineer to join our Serviceability Team based in Windlesham & Shalford, Surrey. Reporting to the Service Engineering Manager, you will be responsible for provisioning the information and tools required to support service diagnostics on GMA products.
Key Responsibilities
* Analyse diagnostic session feedback for business reporting and quality improvement.
* Support the development of the Service tool runtime.
* Support the development of the Diagnostic Web Portal in conjunction with the supplier.
* Own change management of software updates from engineering into the service network.
* Diagnostic system user management for the global service network.
* Provide diagnostic support to the Technical and Service workshop teams.
* Specify, develop and deliver diagnostic-related special service tooling for use against all current and future programmes, maximizing tool reuse where possible.
* Support the development of electrical Options and Accessories.
* Develop and validate supporting documents where applicable, such as Guided Trouble Shooting Test Steps.
* Be instrumental in delivering initiatives to improve productivity and efficiency within the department.
* Support the creation of timing plans and business cases for Service Engineering related projects and ensure these are delivered within agreed timelines.
* Work within the programme to promote and protect authoring requirements and standards.
* Gather, collate and interpret engineering information from governed sources.
* Lead validation activities in conjunction with key stakeholders.
* Co-ordinate data from/to third party suppliers to progress any outsourced workstreams.
* To action any other task and/or projects to match business requirements.
Skills, Knowledge and Expertise
* Extensive knowledge of whole vehicle service, maintenance and repair techniques. Previous hands on experience is desirable.
* Experience of using CAD visualisation tools (CATIA/Enovia/3DX Experience highly desirable, but not essential).
* Computer literate – Microsoft Office suite and Adobe Creative Cloud
* Proven track record for project and task management.
* Proven experience in authoring technical publications for targeted end users is highly desirable.
* Bill of Materials or change management experience is desirable.
* Experience of working within an automotive OEM or Tier 1 Supplier is beneficial.
* Clear and effective communication skills with internal and external clients
* Approachable and adaptable to change. Proactive and autonomous. Comfortable challenging existing processes.
* Educated to degree level or equivalent desirable
* Mobile and willing to travel as required (limited travel anticipated within role)

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