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Property Manager
2 months ago
Job Title: Part-Time Property Manager - £28,000 (Pro rata)
Location: Tunbridge Wells, UK
Job Type: Part-Time (3 days per week)
Hours: 9:00 AM - 5:30 PM
About Us
Our client is an independent estate agency in Tunbridge Wells, specialising in property management and lettings. We pride ourselves on delivering exceptional service to both landlords and tenants, ensuring a smooth and efficient property management experience.
Job Overview
We are seeking a motivated and dedicated Property Manager / Lettings Negotiator to join our team on a part-time basis. This role involves managing a portfolio of residential properties, coordinating lettings, and providing excellent customer service. The ideal candidate will have a keen eye for detail, strong communication skills, and a passion for the property market.
Key Responsibilities
Property Management:
* Organising and overseeing maintenance
* Dealing with landlord and tenant queries
* Being pro-active in chasing arrears and management issues, whilst updating both tenants and landlords on such issues
* Ensuring compliance with all legislation (gas safeties, mandatory electrical certs etc.)
* Dealing with contractors/checking contractor’s credentials
* Dealing with deposit returns
* Dealing with rent insurance/eviction claims
* Coordinating move outs inspections
* Liaising with the accounts team regarding payments, arrears, and invoicing
* Registering deposits and handling end of tenancy disputes between landlord and tenant
Customer Service:
* Build and maintain strong relationships with landlords and tenants.
* Provide exceptional customer service and act as the first point of contact for all property-related inquiries.
* Address and resolve any complaints or issues that arise.
Requirements
* Previous experience in property management .
* Strong understanding of the residential property market and local area knowledge of Tunbridge Wells.
* Excellent organisational and time management skills.
* ARLA qualified preferred
* Outstanding communication and interpersonal abilities.
* Proficient in using property management software.
* Ability to work independently and as part of a team.
* Valid UK driving license and own vehicle.
Working Hours
* Part-time: 3 days per week
* Working hours: 9:00 AM - 5:30 PM
