Property Manager
2 months ago
We are a leading independent estate agency in Tunbridge Wells, specialising in property management and lettings. Our mission is to deliver exceptional service to both landlords and tenants, ensuring a smooth and efficient property management experience.
Job OverviewWe are seeking a motivated and dedicated Property Manager / Lettings Negotiator to join our team on a part-time basis. This role involves managing a portfolio of residential properties, coordinating lettings, and providing excellent customer service. The ideal candidate will have a keen eye for detail, strong communication skills, and a passion for the property market.
Key Responsibilities- Property Management:
- Organising and overseeing maintenance
- Dealing with landlord and tenant queries
- Being proactive in chasing arrears and management issues, whilst updating both tenants and landlords on such issues
- Ensuring compliance with all legislation (gas safeties, mandatory electrical certs etc.)
- Dealing with contractors/checking contractor's credentials
- Dealing with deposit returns
- Dealing with rent insurance/eviction claims
- Coordinating move outs inspections
- Liaising with the accounts team regarding payments, arrears, and invoicing
- Registering deposits and handling end of tenancy disputes between landlord and tenant
- Customer Service:
- Build and maintain strong relationships with landlords and tenants.
- Provide exceptional customer service and act as the first point of contact for all property-related inquiries.
- Address and resolve any complaints or issues that arise.
- Previous experience in property management
- Strong understanding of the residential property market and local area knowledge of Tunbridge Wells
- Excellent organisational and time management skills
- ARLA qualified preferred
- Outstanding communication and interpersonal abilities
- Proficient in using property management software
- Ability to work independently and as part of a team
- Valid UK driving license and own vehicle
Part-time: 3 days per week
Working hours: 9:00 AM - 5:30 PM
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