Supply and Fit Administrator

1 month ago


Blackwood, United Kingdom Gap Personnel Full time

Role Overview:

Responsible for coordinating the supply and installation of our products, ensuring smooth and efficient operations from order processing to final installation.

Key Responsibilities

Order Management:

* Process customer installation requests accurately and efficiently.

* Maintain accurate records of all orders and installations.

Supply Coordination:

* Liaise with Production and Despatch to ensure the product is complete for installation.

* Resolve any Production supply issues or discrepancies promptly.

Installation Scheduling:

* Coordinate with installation teams to schedule fittings.

* Communicate installation schedules to customers and ensure their availability.

* Manage any changes or rescheduling requests efficiently.

Customer Service:

* Serve as the primary point of contact for customers regarding order and installation queries.

* Provide exceptional customer service, addressing any concerns or issues promptly.

* Follow up with customers post-installation to ensure satisfaction.

Administrative Tasks:

* Prepare and maintain documentation related to orders and installations.

* Generate reports on supply and fit activities for management review.

* Assist in the development and implementation of process improvements.

Experience/Skills:

* Proven experience in a similar role.

* Experience with order processing and scheduling.

* Strong organisational and multitasking abilities.

* Excellent verbal and written communication skills.

* Proficiency in Microsoft Office Suite (Word, Excel, Outlook).

* Familiarity with inventory management software is advantageous.

* Detail-oriented with a high level of accuracy.

* Customer-focused with a professional demeanour.

* Ability to work independently and as part of a team.

How to Apply:

Submit your CV and a cover letter detailing your relevant experience and why you’re the perfect fit for this position



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