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Customer Service Executive

3 months ago

Brockworth, United Kingdom i2i Recruitment Full time

Customer Service Executive

£24,100 with a progression plan to reach £25,600 within 18 months + amazing benefits

Multiple vacancies available – Full training provided

Are you looking to join a business that has just been awarded as of 1 of the UK's top companies to work for?

I am delighted to be supporting an award-winning company who are looking for a customer focused, passionate, and enthusiastic candidate to join them in their fast paced and vibrant team. The desired candidate will have excellent communications skills, be resilient and able to overcome objection, and always put the customer at the heart of everything they do.

If you are looking to test your skills, receive outstanding training and be able to join a highly desirable business then don’t delay, get in touch today

Job Responsibilities:

* You will provide excellent customer service via telephone and email to customers ensuring you are always friendly and professional

* Liaising with other departments when needed

* Administration tasks when needed

* Establishing the needs of the customer, fact finding and having an inquisitive nature to ensure correct information is requested and obtained.

Experience and Skills

* Positive attitude, enthusiastic with strong communication skills

* Hard working with a can-do attitude

* Persuasive with good negotiation skills

* Minimum C grade in GCSE’s Maths and English – or equivalent.

Key Benefits

* A competitive pension for which the company will pay twice the amount.

* Full training provided

* Generous number of holidays with the option to buy 10 additional days.

* Discretionary annual bonus based on personal and company performance.

* Flexible benefits package (private medical insurance, health and dental plans, free life assurance policy, discounted gym membership, cycle to work scheme as well as discounts with a wide range of retailers)

* Wellbeing activities - support groups, yoga, mindfulness sessions, Sports and Social Club events and more

* Fantastic office space with parking available

Please contact Alicia at i2i Recruitment for IMMEDIATE consideration

Our mission of ‘Making Recruitment Personal’ also means making recruitment fair. As a result, we are committed to reviewing every application with a sense of diversity and inclusion.

We strive to personally connect with each applicant, but due to current circumstances, this is not always possible. If you haven't received a response within 5 working days, please understand that your application has not been successful on this occasion