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Fines Officer(AO)

3 months ago

Kidderminster, United Kingdom Brook Street Full time

Sector: Public Sector, Government role, initially until January 2025, with the chance of an extension
Role: Admin Officer
Location: Kidderminster, DY10
Hours & Pay: Full Time, Monday to Friday - £11.58 per hour for the first 12 weeks, rising to £11.88 per hour in the 13th week of employment.

Responsibilities:

Taking calls, and dealing with challenging queries
Dealing with admin processes including correspondence, write offs, reports and checks
Reviewing accounts
Managing fines enforcement cases
General enforcement work

Person Specification:

Must have, and be able to demonstrate, experience with Excel
Previous administration experience
Customer service experience (desirable)

In house training will be provided.

If successful, you will need to provide three years of referencing information as well as consent for Brook Street to conduct a disclosure check.

If this role matches your skill set and you are interested, please apply online today
Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone.

Our justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society and it must serve all those who call on it, when they call on it. From some of the most vulnerable people in our society, to families in crisis, claimants and commercial businesses - HMCTS has a responsibility to administer a justice system that is accessible to everyone and operates efficiently