Administrative Officer

3 weeks ago


Kidderminster, Worcestershire, United Kingdom Brook Street UK Full time
Job Title: Fines Officer (AO)

Job Type: Full-time

Location: Kidderminster, DY10

Hours & Pay: Monday to Friday, £11.59 per hour for the first 12 weeks, rising to £11.88 per hour in the 13th week of employment.

Job Summary:

We are seeking an experienced Administrative Officer to join our team at HM Courts & Tribunals Service (HMCTS). As a Fines Officer, you will be responsible for managing fines enforcement cases, reviewing accounts, and dealing with challenging queries.

Key Responsibilities:
  • Take calls and deal with customer inquiries
  • Manage admin processes, including correspondence, write-offs, reports, and checks
  • Review accounts and manage fines enforcement cases
  • Perform general enforcement work
Requirements:
  • Experience with Excel
  • Previous administration experience
  • Customer service experience (desirable)
What We Offer:

In-house training will be provided. If successful, you will need to provide three years of referencing information and consent for Brook Street to conduct a disclosure check.

Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice, providing administrative support for the legal system across England and Wales.

Our justice system defends our fundamental rights and freedoms, ensuring justice works for everyone.



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