Fines Enforcement Officer

3 weeks ago

Kidderminster, Worcestershire, United Kingdom Brook Street NMR Full time
About the Role

We are seeking an experienced Administrative Officer to join our team at HM Courts & Tribunals Service (HMCTS). As a Fines Enforcement Officer, you will play a crucial role in ensuring the effective administration of justice across England and Wales.

Key Responsibilities
  • Taking calls and dealing with challenging queries from the public
  • Managing fines enforcement cases and general enforcement work
  • Reviewing accounts and dealing with admin processes, including correspondence, write-offs, reports, and checks
  • Providing excellent customer service and working collaboratively with colleagues
Requirements
  • Previous administration experience, preferably in a public sector setting
  • Excellent communication and interpersonal skills
  • Ability to work accurately and efficiently in a fast-paced environment
  • Proficiency in Microsoft Excel and other administrative software
What We Offer

As a Fines Enforcement Officer with Brook Street NMR, you will have the opportunity to work in a dynamic and supportive team environment. You will receive comprehensive training and development opportunities to enhance your skills and career prospects.

Our client HMCTS is an agency of the Ministry of Justice, providing administrative support for the legal system across England and Wales. If you are a motivated and organized individual with a passion for public service, we encourage you to apply for this exciting opportunity.

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