Fines Enforcement Officer

4 weeks ago


Kidderminster, Worcestershire, United Kingdom Brook Street NMR Full time
About the Role

We are seeking an experienced Administrative Officer to join our team at HM Courts & Tribunals Service (HMCTS). As a Fines Officer, you will play a crucial role in ensuring the effective administration of fines and enforcement cases.

Key Responsibilities
  • Taking calls and dealing with challenging queries
  • Dealing with admin processes, including correspondence, write-offs, reports, and checks
  • Reviewing accounts and managing fines enforcement cases
  • General enforcement work, including customer service
Person Specification
  • Must have experience with Excel and previous administration experience
  • Customer service experience is desirable
  • In-house training will be provided
What We Offer

As a Fines Officer, you will have the opportunity to work in a dynamic and challenging environment, contributing to the administration of justice in England and Wales. You will be part of a team that is committed to delivering high-quality services to the public.

Our client, HMCTS, is an agency of the Ministry of Justice, providing administrative support for the legal system. We are proud to be part of a team that defends fundamental rights and freedoms, ensuring justice works for everyone.



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