Service Engineer

2 weeks ago

Newport, United Kingdom Andy File Associates Ltd Full time

Andy File Associates Limited is working as a Recruitment Agency on behalf of our client with regards this permanent position.

Department: Water & Energy

Reporting to: GB Wastewater Engineer Manager

Location: Based in Cardiff/Newport or Gloucestershire (CF/NP or GL Areas), Various locations GB

Scope of Role

The Service Engineer is a very responsible customer facing role and requires a great deal of communication and technical ability as well as a sound understanding of customer care and the systems operated by the company to perform the role. The Service Engineer is responsible for the safe and timely delivery of work allocated to them and reporting back as directed by company procedures that work has been completed satisfactorily and to the satisfaction of the customer and the company.

Compliance

* Cooperating with and support the compliance management system and encouraging personnel to do the same.

* Developing personnel awareness of product compliance obligations.

* Actively participate in corrective actions from concerns or internal audits.

* Ensuring that all personnel within their control are complying with the organisations product compliance obligations, policies, processes and procedures.

* Integrating product compliance obligations into existing business practises and procedures in their area of responsibility and encouraging a compliance culture.

* Encouraging their personnel to raise product compliance concerns.

Key Responsibilities

* Duties will vary according to the specific nature of work allocated but broadly the main duties are as follows.

* Obtain tasks using PDA software as provided and trained to use.

* Advise line manager and scheduling department immediately if you will have a problem getting to a job allocated to ensure customer is informed and advice why this event has occurred.

* Ensure customers are contacted first thing with ETA and keep up to date of any delays.

* Carry out a visual risk assessment on each job as required and raise any concerns with line manager.

* Provide feedback on parts used in line with procedures to complete a task ensuring at all times parts are pre-paid when dealing with an end-user.

* Deliver good customer service at all times and discuss with customer on all recommendations onsite including service plans and upgrade options and note these on your report.

* Carry out monthly stock takes on van stock or stock stored at lockups.

* Carry out on-the-job training as directed by your line manager and partake in personal training courses as required.

* Liaise with customer on site as required and keep them abreast of any issues/updates on their expectations and seek office involvement where additional unforeseen costs will require paid for.

* Vans will be tracked for health and safety and customer verification purposes, and you will be provided with a SATNAV system to ensure you take the most efficient routes between jobs.

* Ensure all company property and vehicles are maintained in line with company policy.

* Report and carry out any other requests required of your line manager as may arise in the normal course of business.

Key Competencies

Essential:

* Have at least 1 year electrical or mechanical engineering experience and be electrical competent.

* Physically fit to do the required job. A medical may be required.

* Hold a Clean Driving Licence and undertake a driving licence check.

* Have some experience working in a similar role/environment.

* IT literate especially on MS products and preferably in use of a PDA reporting system or service-based reporting package.

* Proven ability to fault find in a range of demanding environments.

Desirable:

* Minimum 2 Years’ Experience working in Wastewater/Water Industry.

* Proven experience working with Sewage Treatment/Pump Stations required.

* Experience in working in the sewerage treatment industry in a similar role.

* Experience and understanding of our client and other manufacturers’ Wastewater product.

Benefits

Salary base £28k -£31k (Can go to £32k if they have experience).

£100 a month full attendance bonus.

Up to additional £100 per month on additional sales leads bonus.

Company van and tablet provided.

Bonus: (subject to business achieving performance targets).

Leave: 33 days (including bank hols).

Pension: 5%.

Company smart save (discounts).

Gym discounts.

Free eye tests and money towards glasses.

Cycle to Work Scheme.

Employee Assistance Programme Giving you immediate access to support from specialist professionals. Get help with all of life’s questions, issues and concerns with LifeWorks. This service provides 24/7, 365 days a year.

Smart Health the new virtual health service from AIG Life, is available to you and your immediate family (children up to the age of 21 years of age). The service provides everybody with the opportunity to easily manage their health and wellbeing so that you too can live a long and healthy life. This includes 24/7 GP services.

Life Assurance- You are covered by the company’s life assurance policy in the event of your death whilst in service, four times your basic gross salary will be payable.

Referral Bonus- Refer a friend for an open vacancy with us and receive a financial reward of £500 (£250 received at 3 months, £250 at 6 months)

  • Service Engineer

    3 weeks ago

    Newport, United Kingdom Morson Talent Full time

    Service Engineer - Newport (Gloucestershire Area) Hours: 40 hours per week Salary: £27,000 per annum This is an incredible opportunity to work for a forward-thinking community equipment services provider, who'll support you to be the best you can be in your chosen field! Our client has different programmes available such as; continued employee...

  • Service Engineer

    2 weeks ago

    Newport, United Kingdom Morson Talent Careers Full time

    Service Engineer - Newport (Gloucestershire Area) Hours: 40 hours per week Salary: £27,000 per annum This is an incredible opportunity to work for a forward-thinking community equipment services provider, who'll support you to be the best you can be in your chosen field! Our client has different programmes available such as; continued employee...

  • Service Engineer

    3 weeks ago

    Newport, United Kingdom Morson Talent Full time

    Service Engineer - Newport (Gloucestershire Area) Hours: 40 hours per week Salary: £27,000 per annum This is an incredible opportunity to work for a forward-thinking community equipment services provider, who'll support you to be the best you can be in your chosen field! Our client has different programmes available such as; continued employee...

  • Field Service Engineer

    2 months ago

    Newport, United Kingdom Adecco Full time

    Field Service Engineer Location: Field Based within the UK (with international travel in Europe, Africa and Asia) Salary: £37K - £40K (Plus Bonus) Are you ready to take on an exciting role as a Field Service Engineer? We are searching for a talented individual to join our client's dynamic team. As a Field Service Engineer, you will play a crucial...

  • Field Service Engineer

    2 months ago

    Newport, United Kingdom Adecco Full time

    Field Service EngineerLocation: Field Based within the UK (with international travel in Europe, Africa and Asia)Salary: £37K - £40K (Plus Bonus)Are you ready to take on an exciting role as a Field Service Engineer? We are searching for a talented individual to join our client's dynamic team. As a Field Service Engineer, you will play a crucial role in...

  • Site Services Engineer

    4 weeks ago

    Newport, Newport, United Kingdom Omega Leeds Full time

    Utilities & Site Services EngineerAttractive Total Compensation PackageLocation: Shropshire (Relocation assistance available)Shift Patterns: RotatingKey Responsibilities:Manage and supervise boiler functionalitiesEnsure compliance with safety and operational standardsConduct regular maintenance checks and troubleshootingCollaborate with cross-functional...

  • Site Services Engineer

    4 weeks ago

    Newport, Newport, United Kingdom Omega Leeds Full time

    Utilities & Site Services EngineerAttractive Total Compensation PackageLocation: Shropshire (Relocation assistance available)Shift Pattern: Rotating ShiftsKey Responsibilities:Manage and supervise boiler operationsEnsure compliance with safety and operational standardsConduct regular maintenance checks and troubleshootingCollaborate with other engineering...

  • Site Services Engineer

    4 weeks ago

    Newport, Newport, United Kingdom Omega Leeds Full time

    Utilities & Site Services EngineerCompetitive Total Compensation PackageLocation: Shropshire (Relocation assistance available)Shift Pattern: Rotating ShiftsKey Responsibilities:Manage and supervise boiler operations to ensure efficiency and safety.Implement maintenance schedules and protocols for utility systems.Collaborate with cross-functional teams to...

  • Field Service Engineer

    5 days ago

    Newport, United Kingdom StartMonday Full time

    About the RoleWe are seeking a highly skilled Field Service Engineer to join our team at StartMonday. As a key member of our operations team, you will be responsible for installing, maintaining, and repairing commercial and industrial laundry equipment at customer locations.Key ResponsibilitiesInstall and commission commercial and industrial laundry...

  • Field Service Engineer

    6 days ago

    Newport, United Kingdom StartMonday Full time

    About the RoleWe are seeking a highly skilled Field Service Engineer to join our team at StartMonday. As a key member of our operations team, you will be responsible for installing, maintaining, and repairing commercial and industrial laundry equipment at customer locations.Key ResponsibilitiesInstall and commission commercial and industrial laundry...

  • Site Services Engineer

    4 weeks ago

    Newport, Newport, United Kingdom Omega Leeds Full time

    Utilities & Site Services EngineerAttractive Compensation Package Over £70kLocation: Shropshire (Relocation assistance provided)Working Hours: Rotating ShiftsKey Responsibilities:Manage and supervise boiler functionalitiesEnsure compliance with safety regulationsMonitor and optimize utility systemsCollaborate with maintenance teams for efficient...

  • Field Service Engineer

    3 months ago

    Newport, United Kingdom STILL MATERIALS HANDLING LIMITED Full time

    **Job Title**: Field Service Engineer **Location**:Newport **Salary**: Competitive** **Job type**:Full Time - Permanent STILL Materials Handling Ltd offers a range of challenging careers across the UK and we are keen to talk to you about the direction in which you would like your career to go. We are currently looking for a Field Service Engineer to...

  • Electrical Field Service Engineer

    7 days ago

    Newport, Newport, United Kingdom EB Critical Engineering Services Full time

    Job Summary:EB Critical Engineering Services is seeking a highly skilled and proactive Electrical Field Service Engineer to join our team. As an Electrical Field Service Engineer, you will be responsible for providing on-site engineering and maintenance support throughout the UK.Key Responsibilities:Provide on-site engineering and maintenance support to...

  • Gas Service and Repair Engineer

    3 weeks ago

    Newport, United Kingdom Rock Full time

    Job Title:Gas Service and Repair Engineer Location: Newport Job Type: PAYE We are currently seeking a qualifiedGas Service and Repair Engineer to join our team. The successfulGas Service and Repair Engineer will be responsible for maintaining, and repairing gas systems and appliances for our clients. Responsibilities: Service, maintain, and repair gas...

  • Gas Service and Repair Engineer

    3 weeks ago

    Newport, United Kingdom Rock Full time

    Job Title:Gas Service and Repair Engineer Location: Newport Job Type: PAYE We are currently seeking a qualifiedGas Service and Repair Engineer to join our team. The successfulGas Service and Repair Engineer will be responsible for maintaining, and repairing gas systems and appliances for our clients. Responsibilities: Service, maintain, and repair gas...

  • Site Services Engineer

    4 weeks ago

    Newport, Newport, United Kingdom Omega Leeds Full time

    Utilities & Site Services EngineerAttractive Compensation Package Above £70kLocation: Shropshire (Relocation assistance provided)Shift Patterns: RotatingKey Responsibilities:Manage and supervise boiler functionalitiesEnsure compliance with safety regulationsConduct regular maintenance checksCollaborate with cross-functional teams for operational...

  • Engineer for Utilities and Site Services

    3 weeks ago

    Newport, Newport, United Kingdom Omega Leeds Full time

    Position Title: Utilities & Site Services EngineerCompensation Package: Exceeding £70kLocation: ShropshireShift Pattern: Rotating ShiftsRelocation Support: Comprehensive relocation package availableJob Benefits: Base salary of £52k, with an OTE of £55K including company bonuses, signing bonus, and additional benefits. Up to £8k for relocation...

  • Site Services and Utilities Engineer

    3 weeks ago

    Newport, Newport, United Kingdom Omega Leeds Full time

    Position Title: Site Services and Utilities EngineerCompensation Package: Exceeding £70,000Location: ShropshireShift Pattern: Rotating ShiftsRelocation Support: Comprehensive relocation package availableCompensation Breakdown: Base salary of £52,000 plus OTE of £55,000 including company bonus, joining bonus, and additional benefits.Signing Bonus: £5,000...

  • Gas Service and Repair Engineer

    1 week ago

    Newport, United Kingdom Rock Full time

    Job Title:Gas Service and Repair EngineerLocation: NewportJob Type: PAYEWe are currently seeking a qualifiedGas Service and Repair Engineer to join our team. The successfulGas Service and Repair Engineer will be responsible for maintaining, and repairing gas systems and appliances for our clients.Responsibilities:Service, maintain, and repair gas systems and...

  • Gas Service and Repair Engineer

    3 weeks ago

    Newport, United Kingdom Rock Full time

    Job Title:Gas Service and Repair EngineerLocation: NewportJob Type: PAYEWe are currently seeking a qualifiedGas Service and Repair Engineer to join our team. The successfulGas Service and Repair Engineer will be responsible for maintaining, and repairing gas systems and appliances for our clients.Responsibilities:Service, maintain, and repair gas systems and...