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Field Service Engineer

2 months ago

Newport, United Kingdom StartMonday Full time
About the Role

We are seeking a highly skilled Field Service Engineer to join our team at StartMonday. As a key member of our operations team, you will be responsible for installing, maintaining, and repairing commercial and industrial laundry equipment at customer locations.

Key Responsibilities
  • Install and commission commercial and industrial laundry equipment at customer sites, ensuring optimal performance and efficiency.
  • Conduct routine maintenance and inspections to prevent equipment breakdowns and minimize downtime.
  • Diagnose and troubleshoot equipment issues, both mechanical and electrical, and perform necessary repairs.
  • Replace faulty components, such as motors, pumps, valves, and control panels, as needed.
  • Calibrate and adjust equipment settings to ensure accurate operation and efficient performance.
  • Keep accurate records of service and maintenance activities, including completed work orders, parts used, and hours worked.
  • Provide technical support and assistance to customers, answering their questions and guiding them on equipment operation and maintenance.
  • Collaborate with other team members, including sales and customer service, to provide a seamless customer experience.
Requirements
  • Field Service Engineer or Installation Engineer experience.
  • Electrical single and three-phase knowledge.
  • Able to use a multi-meter and read schematic diagrams and wiring diagrams.
  • Mechanical or Gas Engineer experience an advantage.
  • Excellent problem-solving skills and customer-focused approach.
  • Strong organizational and time management skills.
  • Full UK Driver's license and ability to travel to customer sites across the UK.
  • Advantage - commercial equipment or industrial laundry experience.
What We Offer
  • 37 hours per week, with an early finish on Fridays.
  • Monday to Thursday, 8am - 5pm, and early finish on Fridays, 8am - 1pm.
  • From £35,000 basic salary (up to £40,000 with ACS Gas certification).
  • Overtime payments.
  • Gas training provided if not Gas qualified.
  • 30 days holiday (including statutory holidays).
  • Company vehicle, tools, uniform, and other benefits.
  • Occasional overnight stays, including travel within the UK and Europe.