Field Service Engineer
6 days ago
We are seeking a highly skilled Field Service Engineer to join our team at StartMonday. As a key member of our operations team, you will be responsible for installing, maintaining, and repairing commercial and industrial laundry equipment at customer locations.
Key Responsibilities- Install and commission commercial and industrial laundry equipment at customer sites, ensuring optimal performance and efficiency.
- Conduct routine maintenance and inspections to prevent equipment breakdowns and minimize downtime.
- Diagnose and troubleshoot equipment issues, both mechanical and electrical, and perform necessary repairs.
- Replace faulty components, such as motors, pumps, valves, and control panels, as needed.
- Calibrate and adjust equipment settings to ensure accurate operation and efficient performance.
- Keep accurate records of service and maintenance activities, including completed work orders, parts used, and hours worked.
- Provide technical support and assistance to customers, answering their questions and guiding them on equipment operation and maintenance.
- Collaborate with other team members, including sales and customer service, to provide a seamless customer experience.
- Field Service Engineer or Installation Engineer experience.
- Electrical single and three-phase knowledge.
- Able to use a multi-meter and read schematic diagrams and wiring diagrams.
- Mechanical or Gas Engineer experience an advantage.
- Excellent problem-solving skills and customer-focused approach.
- Strong organizational and time management skills.
- Full UK Driver's license and ability to travel to customer sites across the UK.
- Advantage - commercial equipment or industrial laundry experience.
- 37 hours per week, with an early finish on Fridays.
- Monday to Thursday, 8am - 5pm, and early finish on Fridays, 8am - 1pm.
- From £35,000 basic salary (up to £40,000 with ACS Gas certification).
- Overtime payments.
- Gas training provided if not Gas qualified.
- 30 days holiday (including statutory holidays).
- Company vehicle, tools, uniform, and other benefits.
- Occasional overnight stays, including travel within the UK and Europe.
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