Technical Support Officer
3 weeks ago
Good Afternoon,
I am currently representing Hackney Council, who are offering an initial temporary contract for a period of 3-6 months with a view to be extended or offered a permanent position for the right candidate at a rate which is negotiable dependent upon experience
We are looking for a Technical Support Officer this role will be: E8 1DY.
The right candidate will:
Day to day you will provide a variety of administrative support for the Resident Safety Team: managing diaries, drafting letters and responding to enquiries, monitoring compliance, writing reports, project support and uploading documentation to a compliance database.
We need someone with an excellent approach to customer service. Someone who can build solid working relationships with a variety of people. You will be liaising directly with residents and others, mostly over the phone but also working face to face. You will need a professional yet sensitive approach to prioritise a range of issues and a competing workload.
We will need you to develop and maintain high quality administrative and management information systems to support the work of the team, and ensure that all key project documentation is filed in accordance with council procedures.
You will work in conjunction with relevant senior officers to ensure that administrative and project support is provided to cover the requirements of different work streams within the team.
You will support the Resident Safety team in developing ongoing improvements to digital record keeping, migrating key documents to new systems as required, and contributing to the development of new procedures.
We require the following:
* Experience working within a local authority DESIRABLE.
* Prior Administrative experience.
To discuss this opportunity further please send over an up-to-date CV and give me a call on (phone number removed).
If you know someone who would be a good fit for the role, please send over their contact details and get in touch, as we do offer a generous referral fee.
IF THIS ROLE IS NOT APPLICABLE TO YOU, BUT YOU ARE LOOKING FOR ROLE, PLEASE SEND OVER YOUR CV AND I WILL CHECK WHAT ROLES I HAVE AVAILABLE.
Look forward to speaking with you soon
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