Customer Resolutions Executive
2 weeks ago
Our Customer Resolutions Team exist to ensure that every customer receives the highest level of service from our business and when things go wrong (which sometimes they do) that we put things right, not just for that customer but for all customers th...
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Customer Resolutions Executive
5 months ago
Cardiff, United Kingdom V12 Retail Finance Full timeV12 Retail Finance is a UK specialist provider of Retail Point of Sale Credit, providing finance to customers via a diverse range of retail partners. Our Customer Resolutions Team exist to ensure that every customer receives the highest level of service from our business and when things go wrong (which sometimes they do) that we put things right, not just...
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Customer Resolutions Executive
2 weeks ago
Cardiff, United Kingdom Secure Trust Bank Ltd Full timeV12 Retail Finance is a UK specialist provider of Retail Point of Sale Credit, providing finance to customers via a diverse range of retail partners. Our Customer Resolutions Team exist to ensure that every customer receives the highest level of service from our business and when things go wrong (which sometimes they do) that we put things right, not just...
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Customer Resolution Director
3 weeks ago
Cardiff, Cardiff, United Kingdom Starling Bank Full timeAbout the Role:At Starling Bank, we're committed to delivering exceptional customer experiences. As our Director of Customer Resolution, you'll play a critical role in ensuring we meet the highest standards of customer satisfaction. This is a strategic position that requires a deep understanding of complaints handling processes in a regulated environment.Key...
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Resolutions Manager
1 month ago
Cardiff, Cardiff, United Kingdom THE RAMBLERS Full timeJoin Our Team as a Resolutions ManagerThe Ramblers is a leading charity that promotes walking and the outdoors. We are seeking a highly skilled Resolutions Manager to join our team.About the RoleThe Resolutions Manager will be responsible for overseeing and managing the resolution of complex issues, disputes, and complaints from members, customers, or...
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Resolutions Manager
1 month ago
Cardiff, Cardiff, United Kingdom THE RAMBLERS Full timeJoin Our Team as a Resolutions ManagerThe Ramblers is a leading charity that promotes walking and the outdoors. We are seeking a highly skilled Resolutions Manager to join our team.About the RoleThe Resolutions Manager will be responsible for overseeing and managing the resolution of complex issues, disputes, and complaints from members, customers, or...
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Customer Resolution Director
4 weeks ago
Cardiff, Cardiff, United Kingdom Starling Bank Full timeAbout the RoleWe are seeking a highly skilled and experienced Director of Customer Resolution to join our Complaints Management team at Starling Bank. As a key member of our team, you will be responsible for strategically leading the complaints department and ensuring that we deliver good outcomes for our customers.Key ResponsibilitiesDevelop and maintain...
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Customer Resolution Director
4 weeks ago
Cardiff, Cardiff, United Kingdom Starling Bank Full timeAbout the RoleWe are seeking a highly skilled and experienced Director of Customer Resolution to join our Complaints Management team at Starling Bank. As a key member of our team, you will be responsible for strategically leading the complaints department and ensuring that we deliver good outcomes for our customers.Key ResponsibilitiesDevelop and maintain...
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Head of Customer Resolution
5 months ago
Cardiff, United Kingdom Starling Bank Full timeHello, we’re Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify...
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Resolutions Manager
1 month ago
Cardiff, United Kingdom THE RAMBLERS Full timeJob Title: Resolutions ManagerAt The Ramblers, we are committed to giving our growing community of supporters the very best experience possible. As a Resolutions Manager, you will be at the very heart of the action, overseeing and managing the resolution of complex issues, disputes, and complaints from members, customers, or stakeholders.Key...
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Resolutions Manager
1 month ago
Cardiff, United Kingdom THE RAMBLERS Full timeJob Title: Resolutions ManagerAt The Ramblers, we are committed to giving our growing community of supporters the very best experience possible. As a Resolutions Manager, you will be at the very heart of the action, overseeing and managing the resolution of complex issues, disputes, and complaints from members, customers, or stakeholders.Key...
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Customer Resolution Director
3 weeks ago
Cardiff, Cardiff, United Kingdom Starling Bank Full timeAbout the Role:We are seeking a highly skilled Customer Resolution Director to join our Complaints Management team at Starling Bank. As a key member of our team, you will be responsible for strategically leading the complaints department and ensuring that we deliver good outcomes for our customers.Key Responsibilities:Develop and maintain the complaints...
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Cardiff, Cardiff, United Kingdom Future Publishing Full timeJob SummaryWe are seeking a highly skilled Customer Service and Complaints Resolution Specialist to join our team at Future Publishing. As a key member of our customer service team, you will be responsible for ensuring that customer queries and complaints are resolved efficiently and effectively.Key Responsibilities:Manage and resolve customer complaints and...
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Customer Resolution Director
3 weeks ago
Cardiff, Cardiff, United Kingdom Starling Bank Full timeAbout the RoleWe are seeking a highly skilled Customer Resolution Director to join our Complaints Management team at Starling Bank. As a key member of our team, you will be responsible for strategically leading the complaints department and ensuring that we deliver good outcomes for our customers.The successful candidate will be accountable for establishing...
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Customer Resolution Director
2 weeks ago
Cardiff, Cardiff, United Kingdom Starling Bank Full timeAbout the Role:We are seeking a highly skilled Customer Resolution Director to join our Complaints Management team at Starling Bank. As a key member of our team, you will be responsible for strategically leading the complaints department and ensuring that we deliver good outcomes for our customers.The successful candidate will be accountable for establishing...
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Customer Resolution Specialist
4 days ago
Cardiff, Cardiff, United Kingdom Centrica Full timeAbout the RoleWe're looking for a skilled Customer Resolution Specialist to join our team at Centrica. As a key member of our customer service team, you'll be responsible for providing top-notch support to our customers, ensuring their queries and complaints are resolved efficiently and effectively.Key ResponsibilitiesProvide exceptional customer service,...
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Resolutions Manager
3 weeks ago
Cardiff, Cardiff, United Kingdom THE RAMBLERS Full timeResolutions ManagerAt The Ramblers, we're committed to delivering exceptional customer service and ensuring that our members and supporters have a positive experience with our organization. As a Resolutions Manager, you'll play a critical role in overseeing and managing the resolution of complex issues, disputes, and complaints from our community.Key...
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Director of Customer Resolution
4 weeks ago
Cardiff, United Kingdom Starling Bank Full timeHello, we’re Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify...
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Customer Outcomes
5 months ago
Cardiff, United Kingdom Starling Bank Full timeHello, we’re Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify...
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Customer Service Representative
2 months ago
Cardiff, Cardiff, United Kingdom Target Group Full timeCustomer Service ExecutiveTarget Group is a leading business services provider in lending, investments, and insurance, creating value for our clients through digital customer journeys, outsourcing, and operational transformation.This is a 6-month contract starting in June/July, with varying shifts available including Days, Evenings, and Weekends. The...
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Customer Service Representative
2 months ago
Cardiff, Cardiff, United Kingdom Target Group Full timeCustomer Service ExecutiveTarget Group is a leading business services provider in lending, investments, and insurance, creating value for our clients through digital customer journeys, outsourcing, and operational transformation.This is a 6-month contract starting in June/July, with varying shifts available including Days, Evenings, and Weekends. The...