Booking Administrator
3 days ago
- Making outbound telephone calls to book appointments across a wide variety of programmes and initiatives in line with our performance indicators.
- Confidently answer a wide variety of inbound telephone calls in line with our service level agreement, taking appropriate action to ensure customer/client satisfaction
- Ensuring the safe handling of customer-sensitive personal data at all times in line with the company data protection policy
- Working effectively with internal departments and industry partners to help deliver our full range of services.
- Ability to decide on the most appropriate means of communication (written and oral) and accurately deliver when updating, advising, and referring information to clients, customers, and industry partners.
- Maintaining and updating the electronic work management systems in a timely and accurate fashion
- Ability to recognise and act upon priority works to ensure we maintain our SLAs
- Excellent verbal and written communication skills
- Calm and professional manner when dealing with complaints.
- Accuracy in reporting and administration
- Comfortable with using IT platforms.
- Ability to deal with difficult calls
- 25 days + bank holidays
- 2 paid volunteering days
- Pension
- Perkbox
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Booking Administrator
4 weeks ago
Aylesbury, United Kingdom Pertemps Aylesbury Full timeBooking Administrator - Aylesbury Pertemps Aylesbury is currently recruiting for a Booking Administrator for our client based in Aylesbury. Our client is looking for a Bookings Administrator to join our team and report directly to the Contact Centre Manager. Working as part of a small team the Bookings Administrator handles enquiries for a series of...
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Booking Administrator
4 weeks ago
Aylesbury, United Kingdom Pertemps Aylesbury Full timeBooking Administrator - Aylesbury Pertemps Aylesbury is currently recruiting for a Booking Administrator for our client based in Aylesbury. Our client is looking for a Bookings Administrator to join our team and report directly to the Contact Centre Manager. Working as part of a small team the Bookings Administrator handles enquiries for a series of...
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Booking Administrator
2 weeks ago
Aylesbury, United Kingdom Pertemps Full timeBooking Administrator - AylesburyPertemps Aylesbury is currently recruiting for a Booking Administrator for our client based in Aylesbury.Our client is looking for a Bookings Administrator to join our team and report directly to the Contact Centre Manager. Working as part of a small team the Bookings Administrator handles enquiries for a series of community...
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Booking Administrator
3 days ago
Aylesbury, United Kingdom Pertemps Full timeBooking Administrator - AylesburyPertemps Aylesbury is currently recruiting for a Booking Administrator for our client based in Aylesbury.Our client is looking for a Bookings Administrator to join our team and report directly to the Contact Centre Manager. Working as part of a small team the Bookings Administrator handles enquiries for a series of community...
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Booking Administrator
2 weeks ago
Aylesbury, United Kingdom Pertemps Aylesbury Full timeBooking Administrator at AylesburyPertemps Aylesbury is currently seeking a Booking Administrator for a role based in Aylesbury.Our client is in search of a skilled Bookings Administrator to become a part of our team and directly report to the Contact Centre Manager.As part of a small team, the Bookings Administrator will manage inquiries for community...
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Booking Administrator
5 days ago
Aylesbury, Buckinghamshire, United Kingdom Pertemps Full timeBooking Administrator - AylesburyPertemps Aylesbury is currently recruiting for a Booking Administrator for our client based in Aylesbury.Our client is looking for a Bookings Administrator to join our team and report directly to the Contact Centre Manager. Working as part of a small team the Bookings Administrator handles enquiries for a series of community...
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Booking Coordinator
1 month ago
Aylesbury, United Kingdom Buckinghamshire Healthcare NHS Trust Full timeAn exciting opportunity has arisen for an enthusiastic, personable, dynamic and self-motivated individual, to join the Patient Access Team as a Outpatients Booking Coordinator. To work in support of a group of specialties, as part of a team co ordinating the patient journey from referral through to discharge. To provide an excellent service to patients,...
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Booking Coordinator
2 weeks ago
Aylesbury, Buckinghamshire, United Kingdom Buckinghamshire Healthcare NHS Trust Full timeJob summary This is an exciting opportunity for a Booking Co-ordinator to join the fantastic Paediatrics team. The Booking Co-ordinator role is pivotal in ensuring we achieve several government targets around patient waiting times. Your duties will involve making and rescheduling patient appointments using the electronic patient record platform whilst...
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Booking Co-ordinator
2 months ago
Aylesbury, United Kingdom Buckinghamshire Healthcare NHS Trust Full timeAn exciting opportunity has arisen for an enthusiastic, personable, dynamic and self-motivated individual, to join the Patient Access Team as a Booking Co-ordinator. You will also have the opportunity to work and train in other areas within Patient Access, gaining essential skills and experience to support ongoing personal development. As a member of the...
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Booking Co-ordinator
2 weeks ago
Aylesbury, Buckinghamshire, United Kingdom Buckinghamshire Healthcare NHS Trust Full timeAn exciting opportunity has arisen for an enthusiastic, personable, dynamic and self-motivated individual, to join the Trauma and Orthopaedic team as a Booking Co-ordinator, responsible for Fracture patient appointments.The Booking Co-ordinator role is pivotal in ensuring we achieve several government targets around patient waiting times.You will also be...
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Customer Service Bookings Administrator
2 weeks ago
Aylesbury, United Kingdom Agility Eco Services Full timeAt AgilityEco, it’s an extremely busy time for us supporting residents throughout the United Kingdom who are struggling with heating their homes and paying their bills. Our company has made it our mission to help vulnerable families to reduce their energy bills, improve the insulation of their homes, install affordable heating systems, and prepare for...
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Bookings Co-ordinator
4 weeks ago
Aylesbury, United Kingdom NHS Professionals Full time**Job Title: Bookings Co-ordinator** **Trust**:_**Buckingham Healthcare NHS Trust, HP21 8AL**_ **Location: Stoke Mandeville Hospital,** **Pay Rates: £12.45ph** **Shift Patterns: 37.5hrs Monday - Friday** **Is business administration repetitive or boring?** It’s neither, this couldn’t be further from the truth, the NHS must be well organised and...
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Booking Co-ordinator
3 weeks ago
Aylesbury, United Kingdom Buckinghamshire Healthcare NHS Trust Full timeAn exciting opportunity has arisen for an enthusiastic, personable, dynamic and self-motivated individual, to join the Trauma and Orthopaedic team as a Booking Co-ordinator, responsible for Fracture patient appointments. The Booking Co-ordinator role is pivotal in ensuring we achieve several government targets around patient waiting times. You will also be...
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Booking Coordinator
3 weeks ago
Aylesbury, United Kingdom NHS Professionals Full time**Job Title**:Booking Coordinator **Pay**: £12.45 per hour **Shift Pattern**:9am-3pm (30 hours a week) **Trust Location**:Buckinghamshire Healthcare NHS Trust **Location**:Amersham & Home working (hybrid of both) Buckinghamshire Healthcare NHS Trust Charitable Fund, Amersham Hospital, Whielden Street, Amersham, HP7 0JD Would you like to be a part of a...
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Visits Booking
4 weeks ago
Aylesbury, United Kingdom Ministry of Justice Full time**Visits Booking & Correspondence - 68373** **£19,355** **Aylesbury**: **Overview of the job** This is an administrative job in an establishment. **Summary** This is a non operational job with no line management responsibilities. **Responsibilities, Activities and Duties** The job holder will be required to carry out the following responsibilities,...
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Booking Coordinator
1 month ago
Aylesbury, United Kingdom Buckinghamshire Healthcare NHS Trust Full timeJob summary This is an exciting opportunity for a Booking Co-ordinator to join the fantastic Paediatrics team. The Booking Co-ordinator role is pivotal in ensuring we achieve several government targets around patient waiting times. Your duties will involve making and rescheduling patient appointments using the electronic patient record platform whilst...
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Booking Co-ordinator
2 weeks ago
Aylesbury, Buckinghamshire, United Kingdom Buckinghamshire Healthcare NHS Trust Full timeAn exciting opportunity has arisen for an enthusiastic, personable, dynamic and self-motivated individual, to join the Patient Access Team as a Booking Co-ordinator. You will also have the opportunity to work and train in other areas within Patient Access, gaining essential skills and experience to support ongoing personal development.As a member of the...
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Booking Coordinator
2 weeks ago
Aylesbury, United Kingdom NHS Professionals Full time**Job Title**:Booking Coordinator **Pay**: £11.45 per hour **Shift Pattern**:8:30am-5pm (37.5 hours a week) **Trust Location**:Buckinghamshire Healthcare NHS Trust **Location**:Amersham & Home working (hybrid of both) Buckinghamshire Healthcare NHS Trust Charitable Fund, Amersham Hospital, Whielden Street, Amersham, HP7 0JD Would you like to be a part...
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Customer Service Bookings Administrator
2 weeks ago
Aylesbury, Buckinghamshire, United Kingdom Agility Eco Services Full timeAt AgilityEco, it's an extremely busy time for us supporting residents throughout the United Kingdom who are struggling with heating their homes and paying their bills. Our company has made it our mission to help vulnerable families to reduce their energy bills, improve the insulation of their homes, install affordable heating systems, and prepare for...
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Booking Co-ordinator
2 weeks ago
Aylesbury, Buckinghamshire, United Kingdom Buckinghamshire Healthcare NHS Trust Full timeJob Title: Booking Co-ordinator/Receptionist at Patient Access Team An exciting opportunity is available for a dynamic individual to join the Patient Access Team as a booking co-ordinator/receptionist. This role offers the chance to work in various areas, gaining valuable skills for personal development. Main Duties: Ensure patient waiting time...