IT Support and Service Desk Operator
7 hours ago
Pay - £15 per hour, after 3 months goes up to £17.Contract 3 months with potential extensions
5 hours a day, between 06:00 and 18:00 maximum of 2 weekends a month, get the days back in the week.
fluent in Hungarian and English speaking, with strong all round communication skills
- Plenty of Customer service experience
- Experience with Microsoft Word/Excel/PowerPoint/Outlook
- Speaking/typing in English to a professional level.
- Educated to GCSE Level or equivalent in Maths and English
- IT certificated desirable but not essential.
Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements.
- Escalate incidents where a first time fix is not possible to either 2nd line support or the relevant resolver group.
- Proactively maintain and develop knowledge, skills and experience through client contact, industry sources, formalised training and development plan.
- Escalate potential service issues initially with Shift Leader/Team Leader/Service Desk Manager /Service Delivery Manager
-
-
Service Desk Agent
5 months ago
Peterborough, United Kingdom IT Naturally Full time**Join our Team** At IT Naturally our team is like a family, we put people first whether that’s each other or the customer so in return we look after you. We often get asked why we are called IT Naturally, we reply ‘because IT comes naturally to us”. All our team are experts in their field, and we reflect that in our company name. We pride ourselves...
-
Service Desk Agent
5 months ago
Peterborough, United Kingdom IT Naturally Full time**Join our Team** At IT Naturally our team is like a family, we put people first whether that’s each other or the customer so in return we look after you. We often get asked why we are called IT Naturally, we reply ‘because IT comes naturally to us”. All our team are experts in their field, and we reflect that in our company name. We pride ourselves...
-
Service Desk Agent
5 months ago
Peterborough, United Kingdom IT Naturally Full time**Join our Team** At IT Naturally our team is like a family, we put people first whether that’s each other or the customer so in return we look after you. We often get asked why we are called IT Naturally, we reply ‘because IT comes naturally to us”. All our team are experts in their field, and we reflect that in our company name. We pride ourselves...
-
Service Desk Agent
5 months ago
Peterborough, United Kingdom IT Naturally Full time**Join our Team** At IT Naturally our team is like a family, we put people first whether that’s each other or the customer so in return we look after you. We often get asked why we are called IT Naturally, we reply ‘because IT comes naturally to us”. All our team are experts in their field, and we reflect that in our company name. We pride ourselves...
-
Senior Service Desk Analyst
1 week ago
Peterborough, United Kingdom CV-Library Full timeTaylor Rose is a Top 60 Law firm with a national footprint across the UK. We are committed to developing our employees and to delivering outstanding service to our customers. Our vision is to continue to deliver #smart #modern #law and to embrace and develop our employees through their career. We are seeking a Service Desk Analyst and a Senior Service Desk...
-
Service Desk Support Specialist
1 week ago
Peterborough, Peterborough, United Kingdom Global Technology Solutions Ltd Full timeJob Title: Service Desk AdministratorLocation: Hampton, PeterboroughJob Type: ContractHours: 7.5 hours a day, between 06:00 and 18:00, with a maximum of 2 weekends a monthPay: £15 per hour, increasing to £17.46 after 3 monthsRequired Skills:Fluent in Hungarian and English, with strong communication skillsAbility to work in a team environmentAbout the...
-
ICT Service Desk Support Engineer
13 hours ago
Cambridgeshire, United Kingdom Cloud People Full time €30,000 - €35,000Job Title: Service Desk Engineer Location: St. We are working with a leading Managed Service Provider (MSP) based in St. They are dedicated to delivering top-notch IT services and support to a diverse range of clients. Job Description: The ideal candidate will have a strong background in Microsoft technologies and experience working within an MSP...
-
IT Help Desk/Service Desk Engineer
2 weeks ago
Cambridgeshire, United Kingdom Cloud People Full time €30,000 - €35,000Job Title: Service Desk Engineer Location: St. We are working with a leading Managed Service Provider (MSP) based in St. They are dedicated to delivering top-notch IT services and support to a diverse range of clients. Job Description: The ideal candidate will have a strong background in Microsoft technologies and experience working within an MSP...
-
Service Desk Operations Specialist
7 days ago
Peterborough, United Kingdom Global Technology Solutions Ltd Full timeJob Title: Service Desk AdministratorLocation: Flexible, with the option to work from homeJob Type: Full-time, 3-month contract with potential extensionsHours: 7.5 hours a day, between 06:00 and 18:00, with a maximum of 2 weekends a monthSalary: £15 per hour, increasing to £17.46 after 3 monthsAbout the Role:We are seeking a highly skilled Service Desk...
-
IT Service Desk Analyst
2 weeks ago
Peterborough, Peterborough, United Kingdom Carter Jonas Full timeIT Service Desk AnalystWe are seeking a skilled IT Service Desk Analyst to join our team at Carter Jonas. As a key member of our IT department, you will be responsible for providing first and second-line support for our business, including network, hardware, and software applications.Main Responsibilities:Provide timely and effective support to employees,...
-
IT Service Desk Analyst
5 months ago
Peterborough, United Kingdom Carter Jonas Full timeWe are currently looking for an apprentice IT service desk analyst to join our friendly IT team based at our Peterborough office. The main purpose of the role is to provide 1st and 2nd line support for the business including network, hardware, line of business applications and telecoms. You will also support internal communications and troubleshooting,...
-
Service Desk Manager
6 days ago
Peterborough, Peterborough, United Kingdom Global Technology Solutions Ltd Full timeJob Title: Service Desk ManagerAbout the Role:We are seeking an experienced Service Desk Manager to join our team at Global Technology Solutions Ltd.Key Responsibilities:To manage and lead a team of service desk analysts in providing excellent customer service and resolving technical issues.To work closely with the IT service management team to ensure that...
-
SC Cleared Service Desk Analyst
8 hours ago
Peterborough, Cambridgeshire, United Kingdom Global Technology Solutions Ltd Full time €21SC Cleared Service Desk Analyst Location Hampton, Peterborough Pay - £21.46 Per hour Contract min 3 month. This would be ideally suited to someone who is looking for a long-term contract / the long-term prospect of permanent opportunities. Hours: 4-on-4 off 12hr shifts. 11 hours paid. Between 7am 9pm. Rota basis. Required skills: Plenty of...
-
Service Desk Engineer
7 days ago
Cambridgeshire, United Kingdom Cloud People Full time €30,000 - €35,000Job Title: Service Desk Engineer Location: St. Ives, Cambridgeshire Salary: £30k - £35k Company: We are working with a leading Managed Service Provider (MSP) based in St. Ives, Cambridgeshire. They are dedicated to delivering top-notch IT services and support to a diverse range of clients. Their team is known for its expertise, reliability, and...
-
Service Desk Engineer
6 days ago
Cambridgeshire, United Kingdom Cloud People Full timeJob Title: Service Desk Engineer Location: St. Ives, Cambridgeshire Salary: £30k - £35k Company: We are working with a leading Managed Service Provider (MSP) based in St. Ives, Cambridgeshire. They are dedicated to delivering top-notch IT services and support to a diverse range of clients. Their team is known for its expertise, reliability, and...
-
Service Desk Engineer
2 weeks ago
Cambridgeshire, United Kingdom Cloud People Full timeJob Title: Service Desk EngineerLocation: St. Ives, CambridgeshireSalary: £30k - £35kCompany: We are working with a leading Managed Service Provider (MSP) based in St. Ives, Cambridgeshire. They are dedicated to delivering top-notch IT services and support to a diverse range of clients. Their team is known for its expertise, reliability, and commitment to...
-
Service Desk Engineer
2 weeks ago
Cambridgeshire, United Kingdom Cloud People Full timeJob Title: Service Desk EngineerLocation: St. Ives, CambridgeshireSalary: £30k - £35kCompany: We are working with a leading Managed Service Provider (MSP) based in St. Ives, Cambridgeshire. They are dedicated to delivering top-notch IT services and support to a diverse range of clients. Their team is known for its expertise, reliability, and commitment to...
-
Service Desk Engineer
2 weeks ago
Cambridgeshire, United Kingdom Cloud People Full time €30,000 - €35,000Job Title: Service Desk Engineer Location: St. Ives, Cambridgeshire Salary: £30k - £35k Company: We are working with a leading Managed Service Provider (MSP) based in St. Ives, Cambridgeshire. They are dedicated to delivering top-notch IT services and support to a diverse range of clients. Their team is known for its expertise, reliability, and...
-
IT Service Desk Analyst
2 weeks ago
Peterborough, Peterborough, United Kingdom Carter Jonas Full timeWe are seeking a skilled IT Service Desk Analyst to provide first and second-line support for our business. The successful candidate will be responsible for troubleshooting and resolving technical issues related to network, hardware, and software applications.Main Responsibilities:Helpdesk SupportRespond to and resolve technical queries and issues from...
-
Customer Liasion Service Desk
2 weeks ago
Cambridgeshire, United Kingdom Belcan Full timeCustomer Service Liaison Are you a customer service specialist, with a problem-solving mindset and a passion for delivering excellent customer service? If so, you might be the perfect candidate for the Customer Service Liaison position at Belcan. About the role: As a Customer Service Liaison, you will be part of our on-site team for a prestigious and...