Customer Training Support Advisor
2 weeks ago
Would you like to establish or further develop your Customer Service career working for one of Devons successful owner-managed businesses?
This is a fantastic opportunity for Customer Service professionals to join a family-owned thriving business in the heart of Devon
Responsible for taking customer orders, dealing with queries and working closely with all colleagues and teams to deliver an exceptional customer service to contribute to the growth of the company.
Develop and maintain customer relationships, demonstrating empathy at all times, to maximise profitability and increase customer satisfaction.
Receive all incoming contact from customers - phone calls, email, social media messaging and live chat. Own, research and respond to queries, solve problems, and process orders in the system to ensure the customer receives an excellent experience at all times.
Investigate and resolve any customer issues in the most efficient way possible, to ensure excellent service levels, escalating where needed.
Help promote company activities, offers and raise the company profile by making calls to customers and clients as required.
Work as a valued member of the customer services team, to make sure that work and tasks are completed effectively and to agreed deadlines.
Identify and share ideas for ways that customer experience or efficiency could be improved.
Work with the Business Development Team and Internal Sales Team with regard to customer requirements, trading levels, and support requirements to contribute to the continued growth of the company.
Maintain any reports and data gathering requested by supervisors/management as required, contributing to business administration and planning. Excellent customer service skills, putting customer experience first.
Experience in a previous multi-channel Customer Service role.
Ability to build and maintain excellent customer relationships.
Good IT skills (including Microsoft Office packages such as Outlook, Word and Excel).
Ability to use all media (telephone, print, email, social media, internet) to provide information to customers.
Experience of using a CRM system such as Salesforce, Microsoft Dynamics or NetSuite.
Ability to work flexible hours on occasion, with advance notice.
-
Customer Training Support Advisor
4 days ago
Mid Devon, Devon, United Kingdom Jobseekers Recruitment Services Full timeDo you have great Customer Service skills? My client is investing in their business and ensure that all members of the team feel valued, supported and encourage a genuine community spirit! Full time hours - Monday to Friday (site based) Our client is dedicated to helping their customers succeed and you will be the frontline of their business delivering an...
-
Education, Training and Employment
Found in: Talent UK C2 - 6 days ago
Devon, United Kingdom FearFree Supporting those impacted by domestic abuse and sexual violence Full timeAt FearFree we are proud to deliver services across the Southwest, and we’re excited to be expanding our offer, with the introduction of a new Education, Training and Employment (ETE) Service. We currently have two roles for Support Advisors – one part time (22.5 hours per week) and one full time (37 hours per week). As a Support Advisor you will be a...
-
Education, Training and Employment
Found in: Talent UK 2 C2 - 5 days ago
Devon, United Kingdom Devon County Council Full timeLocation: Devon, with an expectation of travel across the area FearFree delivers services across the South West to victims and perpetrators of domestic abuse and their families. We change lives, provide hope for the future, and give people the opportunity and skills to flourish in their future relationships. We’re therefore very excited to be expanding...
-
Sales Advisor
2 days ago
Cullompton, United Kingdom Hospiscare Full time**See yourself in charity retail?** **Here's a fantastic opportunity to join Hospiscare as Sales Advisor at our shop in Cullompton, EX15 1LB !** **15 hours/week, working 2 days Monday to Saturday, including some Bank Holidays and occasional Sundays if required** **Hourly rate: £9.50** As our Sales Advisor, you’ll have a genuine interest in charity retail...
-
Customer Service Advisor
6 days ago
Plymouth, Devon, United Kingdom In Plymouth Full timeFull Job Description Customer Service Advisor *Job Req ID: *31392*Posting Date: *19Apr 2024*Function: *EE Contact Centres *Unit:*Consumer *Location:*Plymouth Contact Centre, Plymouth, UnitedKingdom *Salary: *23,504.00 Are you someone who likes solvingproblems? Maybe you like gaming or tinkering with technology? If so,you have transferrable skills to...
-
Customer Advisor
7 days ago
Teignbridge, Devon, United Kingdom Kingston Full timeCustomer Advisor - Repairs & Maintenance When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Are you passionate about delivering front line call handling and looking for a new challenge? Then you may be interested in the below...
-
Family Support Advisor
2 days ago
Devon, United Kingdom Ashburton Primary School Full time**FAMILY SUPPORT ADVISOR** **_ Ashburton and Buckfastleigh Primary Schools_** This is an exciting opportunity to join Westcountry Schools Trust, currently employing approximately 1500 staff and growing. We are a dynamic organisation with our students and staff at our heart. Built on an extensive track record of excellence, the Trust combines a range of...
-
Council Support Advisors
7 days ago
Torquay, Devon, United Kingdom Wise Employment Group Full timeCouncil Support Advisors - Minimum 6 months - £10.19 per hour - Weekly Paid - 37 hour week - flexi time 7.30am - 5.30pm Mon to Friday. Full Training Given. Working in the middle of Torquay. Immediate start Exciting Opportunity to help the public with their Council Tax Rebate claims. Taking calls and emails from the public, processing applications,...
-
Reception / Accounts / Customer Service
7 days ago
Plymouth, Devon, United Kingdom The Focus Training Group Full timeCustomer and Reception Support Apprenticeship Student Choice Plymouth This is an excellent opportunity to start your career within the property lettings sector as a Level 2 Customer Service and Support Apprentice. Working in the student lettings office, you will be assisting with all aspects of the student lettings sector and working directly with customer...
-
Recycling Advisor £11.59ph Cullompton
2 days ago
Cullompton, United Kingdom Interaction Recruitment Full time**Reference** 418434 **Salary** £11.59 - £11.59/hour **Job Location**: - United Kingdom - England - South West England - Devon - Cullompton **Job Type** Temporary **Posted** 06 March 2023 **Recycling Advisors required for ongoing assignments in the Mid Devon area. The roles will involve assisting refuse loaders and speaking to the public to ensure...
-
Training Services Consultant
7 days ago
Exeter, Devon, United Kingdom Institute of the Motor Industry. limited Full timeFind jobs in the automotive retail industry Permanent position, well established company who are growing, 31 days holiday per year (inclusive of Bank Holidays) rising to 33 on celebration of 5 years' service (pro rata), Bonus scheme, Life Assurance, Colleague Auto-enrolment Pension Scheme with employer contribution,We are looking to recruit a Service...
-
Training Services Consultant
7 days ago
Exeter, Devon, United Kingdom Perfect Placement Full timeService Advisor Monday - Friday + Alternate Saturday Mornings No Experience Required!We are currently advertising on behalf of an Automotive Family-Owned Main Dealer who are currently recruiting for a Service Advisor to assist in their busy Service Department in the Exeter area. Our Motor Trade Client is seeking a Service Advisor who is high performing...
-
Family Support Advisor
7 hours ago
Devon, United Kingdom Buckfastleigh Primary School Full timeThis is an exciting opportunity to join Westcountry Schools Trust, currently employing approximately 1500 staff and growing. We are a dynamic organisation with our students and staff at our heart. Built on an extensive track record of excellence, the Trust combines a range of secondary colleges, primary schools and business units based in a variety of sites...
-
Holiday Advisor
6 days ago
Exeter, Devon, United Kingdom Vertu Motors group Full timeVertu Motors Volvo Exeter We are currently looking for a Sales Advisor to come and join our team at Vertu Motors Volvo Exeter! We are offering an industry leading basic salary of £32,000 plus an OTE of £38,000 and a fixed 40 hour working week across 5 days! We can be flexible and are open to discussing a range of working patterns that can support your...
-
Aftersales Advisor/Service Advisor
7 days ago
Exeter, Devon, United Kingdom Vertu Motors group Full timeHere at Vertu Land Rover Exeter we have a fantastic opportunity for a Trainee Service Advisor to come and join our well established business. The Service Advisor role is one of the most exciting and important roles in our dealership. Like us, you know that customer service isn’t just about providing a service – its about building warm, trusted...
-
Service Advisor
7 days ago
Exeter, Devon, United Kingdom Institute of the Motor Industry. limited Full timeFind jobs in the automotive retail industry Permanent position, well established company who are growing, 31 days holiday per year (inclusive of Bank Holidays) rising to 33 on celebration of 5 years' service (pro rata), Bonus scheme, Life Assurance, Colleague Auto-enrolment Pension Scheme with employer contribution,We are looking to recruit a Service...
-
Sales Advisor
6 days ago
Exeter, Devon, United Kingdom Vertu Motors group Full timeVertu Motors Volvo Exeter We are currently looking for a Sales Advisor to come and join our team at Vertu Motors Volvo Exeter! We are offering an industry leading basic salary of £32,000 plus an OTE of £38,000 and a fixed 40 hour working week across 5 days! We can be flexible and are open to discussing a range of working patterns that can support your...
-
Bank Nurse Advisor
Found in: beBee jobs GB - 2 weeks ago
Devon, United Kingdom CHASE Full timeBank Nurse Advisor - Nutrition - Devon & CornwallOur client is a global leader in the provision of Nutritional productsThey have an exciting new opportunity to join a highly experienced and established team of Nurse Advisors across the UK.This role would involveWorking closely with patients who require enteral feeding and ensuring their carers are...
-
HR Advisor
7 days ago
Cullompton, United Kingdom 2 Sisters Food Group Full time**HR Advisor** **Willand** **Monday-Friday, 0800-16:00** When you join 2 Sisters, you will become part of the UK’s largest food manufacturer with ambitious plans and as such you can look forward to working with a whole bunch of talented colleagues with a shared passion for quality, service and most importantly food. At the heart of this, our UK Poultry...
-
Customer Service Advisor
4 days ago
Mid Devon, Devon, United Kingdom Jobseekers Recruitment Services Full timeDo you have great Customer Service skills? Are you looking to work for a growing, forward thinking market leader? My client is investing in their business and ensure that all members of the team feel valued, supported and encourage a genuine community spirit! Full time hours - Monday to Friday (site based) 8.30am - 5pm or 9am - 5.30pm or 9.30am - 6pm ...