Aftersales Advisor/Service Advisor

3 weeks ago


Exeter Devon, United Kingdom Vertu Motors group Full time

Here at Vertu Land Rover Exeter  we have a fantastic opportunity for a Trainee Service Advisor to come and join our well established business. The Service Advisor role is one of the most exciting and important roles in our dealership. Like us, you know that customer service isn’t just about providing a service – its about building warm, trusted relationships. You will be responsible for setting customer expectations and keeping in touch with them throughout the service or repair of their vehicle, up selling additional products and follow-up with the customer to ensure they are happy with the work carried out.
For this role, we are looking for you to have a previous customer facing service experience, as well as comprehensive administration experience; Customer focus, relationship maintenance and communication skills are of paramount importance, as is the ability to work in a fast-paced environment whilst meeting targets and deadlines. 
We are proud to be the Motor Retailer who invests more in our colleague's personal development than any other, so if you are successful, you can look forward to on-going training opportunities that provide you with the right career path, career progression and a range of benefits you would expect from an employer of choice which includes:
~25 days holiday rising with length of service - plus bank holidays
~ Access to our online rewards platform giving you cash back and discounts for multiple retailers
~ Preferential Service Rates
~ Share Incentive Scheme
~ Pension
~


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