Program Manager, Marketing Planning

4 weeks ago

London, United Kingdom The Dedham Group Full time

Citeline,part of the Norstella group of Pharma informationsolutions, is one of the world's leading providers of data and intelligence on clinical trials, drug treatments, medical devices and what's new in the regulatory and commercial landscape.Relying on us to deliver vital advantage when making critical R&D and commercial decisions, our customers come from over 3000 of the worlds leading pharmaceutical, contract research organizations (CROs), medical technology, biotechnology and healthcare service providers, including the top 10 global pharma and CROs.
From drug and device discovery and development to regulatory approval, and from product launch to lifecycle management, we provide the intelligence and insight to help our customers seize opportunities, mitigate risk and make business-critical decisions, faster. As the pharma and healthcare sector faces unparalleled upheaval, customers rely on our independent advice, enabling them to cut through the clutter and make sense of changing drug development, regulatory and competitive landscapes.
Our shared goal is to improve patient access to life-changing therapies. We are stronger together and as a Norstella company, Citeline plays a key role in helping to connect the dots from pipeline to patient.
Pharma Ignite Team
Pharma Ignite is the marketing services division of Citeline. It provides custom lead generation, brand awareness, and market intelligence campaigns for a wide range of business within the pharmaceutical, biotech, medical device, and pharmacy sectors. The team also runs marketing campaigns for Citelines industry awards ceremonies and events.

Pharma Ignite utilizes Citelines world-leading suite of products, publications and solutions, to deliver exceptional marketing campaigns. The quality of marketing content, professional campaign delivery, and extended network is what sets Pharma Ignite apart from the competition.
The role of the Marketing Programme Manager is;
To identify all the tasks that need to be completed to deliver on a marketing campaign
To ensure the customer and the project team are communicated with effectively in terms of production updates and campaign results
Leading and influencing internal project resources across sales, marketing, editorial and design to ensure the programme is delivered on time, within budget and meeting the customer requirements. Reporting programme KPIs to the project team and to the customer
Building and managing a project plan and timeline for every programme delivered, including managing multiple programmes/deliverables for individual clients
Own communications with the end client and the project team concerning the progress of the campaign, and the campaign KPIs
Manage the needs of all stakeholders involved, and ensure a smooth implementation of the projects throughout all stages
Escalating programme and market-level issues to Marketing Services management in a timely and accurate manner
An understanding of marketing processes and procedures
An obsession with customer value, customer experience and managing client expectations
Excellent project management skills with attention to detail
Experience working in an agency or in-house environment managing multiple marketing campaigns
Strong understanding of digital and print marketing channels\
Minimum 3 years in a marketing programme/campaign and/or project management or a similar role
Experience in Microsoft Word, Excel and Outlook
Marketing automation platform experience (ideally Eloqua, but not essential)
25 days annual leave, 4 days for volunteering and a personal day
Group Life Assurance (100% employer funded)
Other voluntary benefits such as: Dental, Cash Plan, PMI Excess Cover, Health Screening & Critical Illness
By being true to the data and producing realistic metrics, we are able to create plans and resources to achieve our goals.
Our ability to recover from missteps and failures in a positive way will help us to be successful in our mission.
We recognize that the smartest person in the room is the one who is always listening, learning, and willing to shift their thinking.
Citeline is an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age. Our ethos is to respect and value peoples differences, to help everyone achieve more at work as well as in their personal lives so that they feel proud of the part they play in our success. We believe that all decisions about people at work should be based on the individuals abilities, skills, performance and behaviour and our business requirements. Citeline operates a zero tolerance policy to any form of discrimination, abuse or harassment.

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