Business Support Assistant

4 weeks ago


United Kingdom Resource Group - Recruitment Full time

Business Support for all departments including but not limited to; general back office assistance for Sales & Marketing, Apprentice Office, Exams Office, Training Operations, Senior Management.
· Responsible for the production of certificates, including the coordination of supporting documentation, and communicating exams results to the appropriate parties.
· Arrange staff travel, including accommodation, air travel, pool cars and vehicles hires.
· Administration including but not limited to customer feedback surveys, course folders and bookings, general database entry, Purchase Orders, postage and deliveries, student document scanning.
· Reception duties to include the cover of the front desk, providing a high level of customer service with a range of customers, employers, suppliers and contractors. This may be face to face, phone based or via email.
· Assist the Facilities and Stores Controller with facility based tasking including general maintenance checks, asset tracking and supply monitoring.
· Conduct Health & Safety, and Fire procedures.
· Support with Continuous Improvement projects, such as supplier reviews, event planning, and process implementation.
Planning and Organising
· Customer Relationships
· Excellent working knowledge of MS Office and database programs
· Previous experience in a customer service environment



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