Business Support Assistant

1 month ago


United Kingdom Resource Group - Recruitment Full time

Main Duties and Responsibilities:

In addition to the functions detailed below, employees are required to carry out such other duties as may reasonably be required. In addition, key objectives and targets will be set/established and agreed on appointment.

· Business Support for all departments including but not limited to; general back office assistance for Sales & Marketing, Apprentice Office, Exams Office, Training Operations, Senior Management.

· Responsible for the production of certificates, including the coordination of supporting documentation, and communicating exams results to the appropriate parties.

· Arrange staff travel, including accommodation, air travel, pool cars and vehicles hires.

· Administration including but not limited to customer feedback surveys, course folders and bookings, general database entry, Purchase Orders, postage and deliveries, student document scanning.

· Reception duties to include the cover of the front desk, providing a high level of customer service with a range of customers, employers, suppliers and contractors. This may be face to face, phone based or via email.

· Assist the Facilities and Stores Controller with facility based tasking including general maintenance checks, asset tracking and supply monitoring.

· Conduct Health & Safety, and Fire procedures.

· Support with Continuous Improvement projects, such as supplier reviews, event planning, and process implementation.

Key Competencies:

· Planning and Organising

· Problem Solving

· Customer Relationships

· Communication

· Conduct

Qualifications:

· Excellent working knowledge of MS Office and database programs

· Previous experience in a customer service environment

If you wish to apply for this position, please send your CV and covering letter to HR@resourcegroup.co.uk citing HRIBSA24 in the subject box.

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