Customer Care Executive

4 weeks ago


Ipswich Suffolk, United Kingdom Polkadotfrog Full time

the role.
This is a true Account Management / Customer Services position, working for a small and successful IT Support company, ensuring their clients' needs are always met and that they always receive proactive and thoughtful customer service.
You will assist with new requirements from existing customers, offering guidance on solutions to suit their needs, and assisting them in the best way possible. From there you will prepare quotes and project manage their new piece of work through to completion and beyond. The requirements from your customers could be anything regarding their IT infrastructure, from preparing for a new user, changing operating systems, purchasing of new hardware / software.
why you should apply.
This is a really interesting opportunity for someone who really takes pride in customer service and offering a personal service. You will work within a busy team to ensure customers are always satisfied. The client is proactive with their customers and ensure they are always truly on the ball, advising customers on even potential issues and dealing with them before they even arise. These guys keep hold of their clients for a long time, 10 years plus, so you will make some great relationships. It's a nice place to work, a busy and bright team. They are based in a very easily accessible location just outside of Ipswich town centre with free parking - on that note a driving licence is highly desirable too.
what we're looking for.
The ideal candidate will be a dedicated Customer Service professional from an IT background. We need someone who can produce high quality quotes, business proposals, generate sales orders and place orders with your suppliers to fulfil your client's needs. Good administration and organisation skills will be needed as well as the ability to prioritise and organise your workload and to manage small projects for your customers. You must be able to work within team in this role as you will be dealing with all parts of the business and of course your interpersonal skills will be outstanding.
At polkadotfrog recruitment we do our very best to ensure both client and candidate satisfaction. If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments.
Our team of Specialist Consultants have the skills, experience and passion to deliver a professional, personal and quality service. Our mission is to build long-term relationships and help clients and candidates find the perfect match.
Whilst we would love to get back to every applicant, it is not always possible, so if you haven't heard from us within 5 days, please note that your application has not been successful on this occasion

#J-18808-Ljbffr

  • Ipswich, United Kingdom Drax Group Full time

    **Customer Care Executive** **Ipswich/Hybrid** **CL6** We are currently looking for enthusiastic, customer centric individuals to join our Customer Care team, to take responsibility for full investigation of escalated customer complaints that can be of a complex or high profile nature and provide a timely resolution where possible. - At Drax, we’re at...


  • Ipswich, Suffolk, United Kingdom Polkadotfrog Ltd Full time

    This is a true Account Management / Customer Services position, you will be working for a small and successful IT Support company ensuring their clients’ needs are always met and that they always receive proactive and thoughtful customer service. You will assist with new requirements from existing customers, offering guidance on solutions to suit their...


  • Ipswich, Suffolk, United Kingdom Swift Care Solutions Ltd Full time

    Swift Care Solutions are delighted to be recruiting onbehalf of a established Homecare Provider in Ipswich for a Field Care Supervisor role. Purpose of Field Care Supervisor Role To make sure customers receive excellent quality care and support to keep them safe and comfortable in their own homes. Compassion, good communication and organisational skills...


  • Ipswich, Suffolk, United Kingdom Swift Care Solutions Ltd Full time

    Swift Care Solutions are delighted to be recruiting onbehalf of a established Homecare Provider in Ipswich for a Field Care Supervisor role. Purpose of Field Care Supervisor Role To make sure customers receive excellent quality care and support to keep them safe and comfortable in their own homes. Compassion, good communication and organisational skills...


  • Ipswich, Suffolk, United Kingdom Swift Care Solutions Ltd Full time

    Swift Care Solutions are delighted to be recruiting onbehalf of a established Homecare Provider in Ipswich for a Field Care Supervisor role. Purpose of Field Care Supervisor Role To make sure customers receive excellent quality care and support to keep them safe and comfortable in their own homes. Compassion, good communication and organisational skills...


  • Ipswich, Suffolk, United Kingdom Swift Care Solutions Ltd Full time

    Swift Care Solutions are delighted to be recruiting onbehalf of a established Homecare Provider in Ipswich for a Field Care Supervisor role. Purpose of Field Care Supervisor Role To make sure customers receive excellent quality care and support to keep them safe and comfortable in their own homes. Compassion, good communication and organisational skills...


  • Ipswich, Suffolk, United Kingdom Sycamore Care Full time

    About Sycamore Care: Sycamore Care is a leading provider of social care recruitment services. We cover both temporary and permanent staffing solutions, committed to connecting passionate professionals with fulfilling opportunities in the social care sector. Our mission is to make a positive impact on individuals' lives by ensuring they receive the...

  • Field Care Supervisor

    3 weeks ago


    Ipswich, Suffolk, United Kingdom Swift Care Solutions Ltd Full time

    Swift Care Solutions are delighted to be recruiting onbehalf of a established Homecare Provider in Ipswich for a Field Care Supervisor role. Purpose of Field Care Supervisor Role To make sure customers receive excellent quality care and support to keep them safe and comfortable in their own homes. Compassion, good communication and organisational skills...

  • Field Care Supervisor

    2 weeks ago


    Ipswich, Suffolk, United Kingdom Swift Care Solutions Ltd Full time

    Swift Care Solutions are delighted to be recruiting onbehalf of a established Homecare Provider in Ipswich for a Field Care Supervisor role. Purpose of Field Care Supervisor Role To make sure customers receive excellent quality care and support to keep them safe and comfortable in their own homes. Compassion, good communication and organisational skills...

  • Field Care Supervisor

    3 weeks ago


    Ipswich, Suffolk, United Kingdom Swift Care Solutions Ltd Full time

    Swift Care Solutions are delighted to be recruiting onbehalf of a established Homecare Provider in Ipswich for a Field Care Supervisor role. Purpose of Field Care Supervisor Role To make sure customers receive excellent quality care and support to keep them safe and comfortable in their own homes. Compassion, good communication and organisational skills...

  • Field Care Supervisor

    2 weeks ago


    Ipswich, Suffolk, United Kingdom Swift Care Solutions Ltd Full time

    Swift Care Solutions are delighted to be recruiting onbehalf of a established Homecare Provider in Ipswich for a Field Care Supervisor role. Purpose of Field Care Supervisor Role To make sure customers receive excellent quality care and support to keep them safe and comfortable in their own homes. Compassion, good communication and organisational skills...


  • Ipswich, Suffolk, United Kingdom Hunter Dunning Full time

    Customer Care Coordinator - Ipswich, Suffolk (14224) Ipswich, England Salary: GBP28000 - GBP30000 per annum + + Hybrid working Customer Care Coordinator Job in Ipswich, Suffolk A Customer Care Coordinator job is available, working for the largest privately-owned housebuilder in East Anglia. Our client is looking for someone who has experience in new...


  • Ipswich, Suffolk, United Kingdom Social Care 2 Recruit Full time

    Home Care Manager Ipswitch My client is a well established home care provider within the UK and they are currently looking for a new manager to run a service providing care within the community. You will become a registered manager for this service ensuring the highest quality of care is given to customers within their own home. As a registered branch...


  • Ipswich, Suffolk, United Kingdom Social Care 2 Recruit Full time

    Home Care Manager Ipswitch My client is a well established home care provider within the UK and they are currently looking for a new manager to run a service providing care within the community. You will become a registered manager for this service ensuring the highest quality of care is given to customers within their own home. As a registered branch...


  • Ipswich, United Kingdom Polkadotfrog Full time

    the role. This is a true Account Management / Customer Services position, working for a small and successful IT Support company, ensuring their clients’ needs are always met and that they always receive proactive and thoughtful customer service. You will assist with new requirements from existing customers, offering guidance on solutions to suit their...


  • Ipswich, United Kingdom Polkadotfrog Full time

    the role. This is a true Account Management / Customer Services position, working for a small and successful IT Support company, ensuring their clients’ needs are always met and that they always receive proactive and thoughtful customer service. You will assist with new requirements from existing customers, offering guidance on solutions to suit their...


  • Ipswich, United Kingdom Polkadotfrog Full time

    the role. This is a true Account Management / Customer Services position, working for a small and successful IT Support company, ensuring their clients needs are always met and that they always receive proactive and thoughtful customer service. You will assist with new requirements from existing customers, offering guidance on solutions to suit their...

  • MINI Sales Executive

    4 weeks ago


    Ipswich, Suffolk, United Kingdom Manpower Group (UK) Full time

    Inchcape Ipswich is looking for a MINI Sales Executive. Your role Working with world-class brands as a Sales Executive you'll have the drive to deliver outstanding and trusted experiences for our customers. As part of a successful, global automotive group, you'll broaden your experience across both sites and brands. And with the right support...


  • Ipswich, Suffolk, United Kingdom Crest Nicholson PLC Full time

    It's fun to work in a company where people truly BELIEVE in what they're doing! Apply fast, check the full description by scrolling below to find out the full requirements for this role. We're committed to bringing passion and customer focus to the business. Our mission is to create great places to live for our customers, led by our three core principles...


  • Ipswich, Suffolk, United Kingdom Crest Nicholson PLC Full time

    It's fun to work in a company where people truly BELIEVE in what they're doing! Apply fast, check the full description by scrolling below to find out the full requirements for this role. We're committed to bringing passion and customer focus to the business. Our mission is to create great places to live for our customers, led by our three core principles...