Policy Adviser, Data

3 weeks ago

Market Harborough Leicestershire, United Kingdom Welcomm Communications Full time €32,000 - €36,000

ABOUT WELCOMM We are an award-winning supplier of managed business communications based in the Midlands.
We pride ourselves on providing exceptional customer and operational support – it’s what we do best. In recognition of this, we have won O2’s prestigious Direct Business Partner of the Year Award for 6 consecutive years from 2018 to 2023 – an unprecedented accolade never achieved by any other O2 partner.
A culture of excellence thrives within our vibrant organisation, and our incredible teams go above and beyond for our customers. We foster a collaborative and innovative work environment, really bringing that family feel to business.
Through strategic acquisitions and a dedicated focus on developing our people, we have expanded our product and services portfolio to become a trusted communications partner to thousands of businesses across the UK. From being the first mobile retailer in the Midlands, to the business communication specialists we are today, we have a proud history and strive to continue to grow within the industry

As a key member of the People team, you will play a crucial role in delivering generalist People support to improve business performance and to contribute to the delivery of all the People plans in line with the Welcomm Communication's culture and values. Reporting to the Head of people and Culture you will support the full employee lifecycle and carry out key HR processes and resolve employee relations issues.

Manage employee relations issues, including conflict resolution and disciplinary procedures.
Act as an advisor to line managers as they lead their teams through change, with a focus on improving colleague engagement and performance.
Produce and interpret key People metrics, data, insight and explain what they mean for business performance.
Offer coaching and guidance on policies, procedures, and best practice across all areas of people management, ranging from transactional to relatively complex matters.
Provide expert advice and guidance to the senior leadership Team on HR policies, procedures, and best practices.
Support with recruitment, talent management, succession planning, employee relations, performance management, absence management, recognition, reward, and benefits.
Assist in the development and implementation of our People strategies and initiatives that align with business goals and company values.
Ensure compliance with employment law and company policies across all departments.
Partner with managers to support performance management and employee development.
Ensuring benefit packages adopted are the optimal choice available and maintain benefit records.
You will have previous experience of advising and coaching line managers.
Knowledge in navigating HR information systems.

Competitive salary and an enhanced annual leave entitlement with the option to purchase or sell additional days.
Employee recognition events, awards, and incentives.
Company sick pay.
Healthcare cashback plan to help with medical and therapy bills, 24/7 GP access and an employee assistance programme (EAP).
Retail and hospitality discounts through Perkbox.
We are very active in our community, proudly supplying communication solutions to many local businesses, fundraising for our charity partners, as well as sponsoring and volunteering at local events.
We embrace diversity, and are committed to create an inclusive environment where all individuals feel valued, respected and heard. This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, neurodiversity, gender reassignment or identity, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.

Disclosure and barring (DBS) check
Note to Recruitment Agencies
We truly appreciate your interest in assisting us, but at this time, we are focusing on direct applications and managing our recruitment process in-house. Job Types: Full-time, Part-time, Permanent

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