Customer Service Adviser
1 month ago
Location: Office based, Market Harborough, Leicestershire
Salary: £23,795.20 + Benefits
Working Hours – Up to 40 hours a week, Monday to Friday between 8am and 6pm
We understand these hours don’t work for everyone, but we would still like to talk to you to see if alternative and more flexible hours could work.
We are the brand behind world-class brands. We deliver unparalleled customer management, marketing, payment, technology and data solutions, making us the largest and most strategically aligned full-service provider for publishers globally. We have earned the trusted confidence of a wide range of companies supporting over 1,150 brands globally. Our continued success brings new opportunities as we grow our UK Customer Services Team we recruited successfully in July and we are now recruiting for September intakes.
You will receive 4 weeks comprehensive training and will be supported with ongoing on-the-job coaching. Your success is our success. We invest in our people and help them hit their career goals. Working in a modern, open plan office with a games room, gym, canteen and social rooms, we promote a friendly and diverse working environment with a focus on support, wellbeing and helping each other to ensure you have a positive experience every day.
We are looking for people who enjoy working in a team with strong listening, communication and customer service skills and who enjoy making someone’s day a better day.
In the role you will:
Receive inbound calls and respond to emails, place orders and deal with general enquiries
Maintain and update customer records on our CRM platform
Promote additional products and services
Identify opportunities to up-sell/cross-sell magazine subscription and membership packages
In addition to a great working culture, we offer superb benefits too;
21 days holiday (increasing to 23 days) + Bank Holidays + Birthday + Long service
Workplace Pension with employer contributions
Employee Assistance Programme
Wellbeing Programme with access to tools and initiatives
Mental Health First Aiders
Onsite Gym
Free Eye Tests
Insurance Schemes
Cycle to Work Scheme
Retail Benefit Discounts
Employee Recognition Schemes
Recommend a Friend Scheme
Social Activities
Free Parking
And more
New Starter comments:
Great place to work with a welcoming atmosphere and amazing friendly colleagues. Also various career development opportunities within the business - LD
-
Customer Service Adviser
3 months ago
Market Harborough, United Kingdom Mobility Your Way Full time**Customer Service Adviser Job Description** Reporting to the Commercial Director As a Customer Service Adviser, you will often be the first person our customers speak to when they call with an issue or query. As a result, you must be patient, polite, detail-orientated, meticulous and ultimately be driven by delivering excellent customer service. Our...
-
Customer Service Adviser
2 months ago
Market Harborough, United Kingdom CDS Global Full timeCustomer Service Adviser Location: Office based, Market Harborough, Leicestershire Salary: £23,795.20 + Benefits Working Hours – Up to 40 hours a week, Monday to Friday between 8am and 6pm We understand these hours don't work for everyone, but we would still like to talk to you to see if alternative and more flexible hours could work. We are the brand...
-
Customer Service Adviser
2 months ago
Market Harborough, United Kingdom CDS Global Full timeCustomer Service Adviser Location: Office based, Market Harborough, Leicestershire Salary: £23,795.20 + Benefits Working Hours – Up to 40 hours a week, Monday to Friday between 8am and 6pm We understand these hours don't work for everyone, but we would still like to talk to you to see if alternative and more flexible hours could work. We are the brand...
-
Customer Service Adviser
3 months ago
Market Harborough, United Kingdom CDS Global Full time**Customer Service Advisers** **Location: Office based, Market Harborough, Leicestershire** **Salary: £23,795.20 + Benefits** **Working Hours - Up to 40 hours a week, Monday to Friday between 8am and 6pm** We understand these hours don’t work for everyone, but we would still like to talk to you to see if alternative and more flexible hours could...
-
Customer Service Adviser
3 months ago
Market Harborough, United Kingdom CDS Global Full time**Working Hours - Up to 40 hours a week, Monday to Friday between 8am and 6pm** We understand these hours don’t work for everyone, but we would still like to talk to you to see if alternative and more flexible hours could work. We are the brand behind world-class brands. We deliver unparalleled customer management, marketing, payment, technology and data...
-
Customer Service Specialist
3 months ago
Market Harborough, United Kingdom Paynt Full time**Paynt. Payments As You Need Them.** **Who We Are** We are a dynamic payment solution and infrastructure provider, founded in 2013, rapidly evolving to deliver cutting-edge payment and finance products. Our primary offering, Acquiring-as-a-Service, targets the payment reseller sector in Europe and North America. At Paynt, we aim to be the preferred...
-
Customer Service Officer
3 months ago
Market Harborough, United Kingdom East Midlands Railway Full timeWe are proud to be **One Team** at East Midlands Railway (EMR). We are passionate about **keeping people safe, delighting our customers, doing the right thing** and putting customers at the heart of our sustainable railway for the East Midlands. With over 2,400 employees, our people are the reason we are so successful, and our Station teams make a crucial...
-
Customer Services Assistant
3 months ago
Market Harborough, United Kingdom Troubador Publishing Ltd Full timeTroubador Publishing is looking for a personable and organised Customer Services Advisor to join our growing Customer Services team. Tasked with being an author's first point of contact and working with them to decide what self-publishing services they need, this role is crucial for the growth of Troubador and an author’s publishing journey starting off on...
-
Customer Service Advisor
3 months ago
Market Harborough, United Kingdom FOXES RECRUITMENT LIMITED Full timeJob Title: Customer Service Advisor (Within sales team) Location: Market Harborough Hours: 9.00-5.30pm (1 hour lunch) **Salary**: starting £11.22 p/h [- will rise in April Weekly Pay Foxes Recruitment are recruiting for a Customer Service Advisor for our client based in the Market Harborough area of Leicestershire. This is a long term role within an...
-
Customer Service Advisor
3 months ago
Market Harborough, United Kingdom FOXES RECRUITMENT LIMITED Full timeJob Title: Customer Service Advisor Location: Market Harborough Hours: 9.00-5.30pm (1 hour lunch) **Salary**: starting £21,879 - will rise in April Weekly Pay Foxes Recruitment are recruiting for a Customer Service Advisor for our client based in the Market Harborough area of Leicestershire. This is a long term role within an established...
-
Customer Service Representative
5 days ago
Market Harborough, Leicestershire, United Kingdom Victor de Banke Ltd Full timeAbout Victor de Banke LtdWe are a small business in the retail and consumer products industry, committed to delivering exceptional customer service and driving business growth.Job SummaryWe are seeking a highly motivated and dedicated Customer Service/Operational Officer to join our team. As the first point of contact for our customers, you will play a...
-
Customer Service Apprenticeship
3 months ago
Market Harborough, United Kingdom Travis Perkins plc group Full timeJoining our friendly and hard working family as a **Customer Service Apprenticeship**, you'll be on the front line dealing with our customers that come into our shop. As part of the branch team, you will play a vital role in our continued success, providing a first class service. **What will I be doing?** Not one day is the same as the next in TP branch...
-
Part Time Customer Services Assistant
3 months ago
Market Harborough, United Kingdom Interaction Recruitment Full timeJob Title: Customer Services Assistant (Part time) Role Type: Permanent / Part Time - 18 hours per week Our client has a new opportunity for a part time Customer Services Assistant to work in their busy branch in Market Harborough. Key Responsibilities: - Deliver exception customer service - Deliver competent till management service - Demonstrate a full...
-
Customer Service Advisor
3 months ago
Market Harborough, United Kingdom Harborough District Council Full timeIf you are someone who enjoys working with people, who is enthusiastic, has excellent interpersonal and communication skills (both written and verbal), along with the desire to work within a busy and challenging work environment to deliver an outstanding customer experience, please join our Customer Services Team. Applicants must have experience of working...
-
Office Administrator/customer Service
3 months ago
Market Harborough, United Kingdom T.E Labyrinth Ltd Full timeTE Labyrinth is a ever growing close-knit company based in Desborough. We carry out all types of Landscaping & Grounds Maintenance within Northamptonshire & surrounding areas. We are looking to expand within our office and now have an exciting opportunity for an Administrator position. **Office Administrator Job Purpose;** Ensures proper flow of office...
-
Customer Service Representatives
6 days ago
Market Harborough, Leicestershire, United Kingdom Boots Full timeAbout the RoleWe are seeking highly motivated and customer-focused individuals to join our team as Beauty Advisors. As a Beauty Advisor, you will play a key role in providing exceptional customer service and promoting our range of skincare and beauty products.Key ResponsibilitiesBuild strong relationships with customers and colleaguesProvide personalized...
-
Customer Services Advisor X 2 Posts
3 months ago
Market Harborough, United Kingdom Harborough District Council Full timeIf you are someone who enjoys working with people, who is enthusiastic, has excellent interpersonal and communication skills (both written and verbal), along with the desire to work within a busy and challenging work environment to deliver an outstanding customer experience, please join our Customer Services Team. Applicants must have experience of working...
-
Customer Service Advisor
3 months ago
Market Harborough, United Kingdom Joules Full timeGive your career a breath of fresh (countryside) air. For the colourful and carefree who make the most out of life, Joules is the British country lifestyle brand that encourages all of life’s adventures. At Joules, we design clothing, accessories and homeware for all the family. Alongside a whole lot more. We are inspired by nature. We have fun. And we...
-
Customer Service Advisor
3 months ago
Market Harborough, United Kingdom Sainsbury's Full time**Location** - Market Harborough Store, Sainsbury's Supermarkets Ltd St. Mary's Place, Market Harborough, LE16 7DR **Hours** - Part-time **Contract-Type** - Permanent **Rate** - £12.00 per hour **Areas of business** - Sainsbury's Bank **Job ID** - 239136 We’d all like amazing work to do, and real work-life balance. That’s waiting for you at...
-
Customer Service Advisor – Travel Money
3 months ago
Market Harborough, United Kingdom Sainsbury's Full timeHelp our customers holidays get off to a fantastic start, as one of our trusted Travel Money Advisors. Offering great service in one of our in-store Travel Money bureaus, you’ll be part of our Winning Team - where you can really be the difference. You’ll be the face of Travel Money for Sainsbury's Bank, and that means you’ll need to be confident at...