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Customer Service Representatives
2 months ago
We are seeking highly motivated and customer-focused individuals to join our team as Beauty Advisors. As a Beauty Advisor, you will play a key role in providing exceptional customer service and promoting our range of skincare and beauty products.
Key Responsibilities- Build strong relationships with customers and colleagues
- Provide personalized consultations using our latest skincare, makeup, and beauty products
- Meet sales targets and inform customers about our promotions and offers
- Complete our comprehensive 12-month development program to enhance your skills and knowledge
- Share your expertise with your team and contribute to a positive and supportive working environment
- Maintain a visually appealing counter display to showcase our products
- Welcome and engage with each customer, demonstrating empathy and understanding
- Enjoy meeting sales targets and contributing to team performance
- Stay up-to-date with the latest skincare and beauty trends
- Be comfortable working independently and as part of a team
- Be a proud brand ambassador for No7 and help customers find the best products for their needs
- Previous experience working with customers
- Experience using skincare and beauty products on customers
- Generous employee discount on our own brands and partner businesses
- Holiday entitlement that increases with length of service
- Discretionary annual bonus scheme
- Quarterly allocation of No7 products for personal use and sharing with customers
- CIBTAC certification as a skin expert
- Training to become a No7 Macmillan Beauty Advisor
- Retirement Savings Plan
- Professional uniform
We offer a range of benefits that go beyond salary and are flexible to suit your needs. We are open to discussing possible flexible working options and can provide reasonable adjustments during the application and interview process. You will cover shifts between 9am and 5pm, with exact patterns discussed at interview stage.
Please note that this is a permanent role, and we request that you only apply if you can commit to the advertised hours and the permanent contract.
