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Portsmouth Hampshire, United Kingdom Vermelo RPO Full time

We are recruiting experienced Customer Service professionals to work for a well-known, established insurance company If you have at least one year's customer service experience, excellent keyboard skills and the ability to work in a fast-paced environment… this could be the role for you Role responsibilities Answering customer calls and queries Manage the customer through the lifecycle of their insurance policy Dealing with customer renewals and new business calls Have an energetic approach and build rapport with customers Contacting and dealing with customers via telephone and email General admin Liaising with veterinary practices, breeders and policyholders Collating and posting of documentsAbout you Previous customer service experience - retail and hospitality experience is also welcome Happy dealing with customers via the telephone Hard working and personable Hours Full Time 37.5 hours per week on a 3-week rotational shift pattern: Week 1: Monday to Friday 8am-4pm Week 2: Monday to Friday 9am-5:30pm with a half-day on Saturday with a day off in the week in lieu Week 3: Monday to Friday 12pm-8pmPlease note - no holiday can be taken within the first 6 weeks of training