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Removals Sales Manager
5 months ago
Our client is looking for a Sales Manager to drive the company's sales of National & International removal services, focusing on customer acquisition and retention. This pivotal role involves leading a team, including three estimators and a sales coordinator, and ensuring the delivery of exceptional customer service. The ideal candidate will have a solid background in the removals industry, demonstrating an ability to lead sales strategies and manage a team towards achieving set targets.
Sales Manager Responsibilities:- Develop and execute sales strategies to meet the company's objectives, focusing on nurturing and expanding the customer base.
- Lead, motivate, and oversee a team of three estimators and a sales coordinator, setting performance goals and evaluating their achievement.
- Engage with potential and existing clients to understand their removal needs, providing bespoke solutions.
- Supervise the generation of accurate and competitive quotes for removal services, ensuring they align with profitability and company standards.
- Build and maintain strong relationships with clients through continuous communication and exceptional service, enhancing customer satisfaction.
- Collaborate across departments to ensure seamless service delivery and promptly address any service issues.
- Stay informed about market trends, competitor activities, and industry developments to guide strategic decisions.
- Ensure adherence to all legal, regulatory, and company policies and procedures.
- Demonstrable experience in sales management, preferably within the removals industry.
- Exceptional leadership and team management capabilities, proven by a history of motivating teams to meet sales targets.
- Strong communication and interpersonal skills, capable of establishing and maintaining effective relationships with clients and team members.
- Skilled in sales planning, negotiation, and closing, with an acute attention to detail.
- Ability to manage multiple priorities simultaneously and make decisions under pressure.
- Must have a valid driving license and be willing to travel as needed.
- Dedicated to providing superior customer service and upholding the company's values.
