Senior Director, Data Services Quality Management

4 days ago

England, United Kingdom Canadian Solar Inc. Full time

Service Manager
e-STORAGE is a subsidiary of Canadian Solar and a leading company specializing in the design, manufacturing, and integration of battery energy storage systems for utility-scale applications. The Company offers its own proprietary LFP battery solution, comprehensive EPC services, and innovative solutions aimed at improvinggrid operations, integrating clean energy, and contributing to a sustainable future. Currently, the Company operatestwo fully automated, state-of-the-art manufacturing facilities with an annual production capacity of approaching 20 GWh. e-STORAGE is fully equipped to continue providing high-quality, scalable energy storage solutions and contribute to the widespread adoption of clean energy.

Canadian Solar was founded in 2001 in Canada and is one of the world’s largest solar technology and renewable energy companies. It is a leading manufacturer of solar photovoltaic modules, provider of solar energy and battery energy storage solutions, and developer of utility-scale solar power and battery energy storage projects with a geographically diversified pipeline in various stages of development. Over the past 23 years, Canadian Solar has successfully delivered over 125 GW of premium-quality, solar photovoltaic modules to customers across the world. Likewise, since entering the project development business in 2010, Canadian Solar has developed, built, and connected over 10 GWp of solar power projects and 3.3 GWh of battery energy storage projects across the world. 2 GWp of solar power projects in operation, 6.5 GWp of projects under construction or in backlog (late-stage), and an additional 19.8 GWp of projects in advanced and early-stage pipeline. In addition, the Company has 600 MWh of battery energy storage projects in operation and a total battery energy storage project development pipeline of around 56 GWh, including approximately 4.3 GWh under construction or in backlog, and an additional 51.6 GWh at advanced and early-stage development. Canadian Solar is one of the most bankable companies in the solar and renewable energy industry

Service Manager
Department: Long Term Service
Reports To: Service Director - EMEA
Location: London, UK (Hybrid)

Service Manager will be responsible for managing a cross functional team to complete commissioning activities and the obligations under the Long-Term Service Agreements (LTSA’s) for Battery Energy Storage Systems (BESS) projects. This will include managing the daily operations of the regional service team including scheduling resources to complete commissioning tasks, preventative and corrective maintenance on CSI Solar’s Solbank energy storage product. The individual will be responsible for Health and Safety, P&L, plant capacity and availability guarantees, and augmentations. Experience with renewable power generation and service management is essential. The successful candidate must be customer focused with excellent interpersonal skills and experience in a supplier service environment.

Ensure all personnel are trained and follow environmental, health and safety policies and procedures
Responsible for the performance of service engineers and technicians as well as their day-to-day activities
Establish and maintain Key Performance Indicators (KPI’s) to ensure sites are in accordance with contractual obligations and manufacturers requirements including achieving capacity and availability guarantees
Negotiate subcontractor service agreements
Prepare and review detailed scopes of work for service team and subcontractors
Determine spare part requirements and track spare part inventory
Analyze performance data determining root cause and performance trends
Oversee the preparation of monthly reports to client / owner and present performance metrics and KPI’s
Assist with the negotiation of LTSA’s with the client / owner and Sub-LTSA’s with service providers
Build, develop, and grow any business relationships vital to the success of the project
Complete other duties and projects as assigned

Minimum 10 years’ work experience in a service environment that includes electrical systems, controls systems, network communication hardware, and power generation hardware
Minimum 5 years management and personnel management experience
Engineering (Electrical or Mechanical) degree or diploma. Equivalent work experience will be considered
Knowledge of general and national codes, medium voltage power systems and Energy Storage system applications is an asset
Strong negotiation, facilitation, risk management and consensus building skills
Proven ability to prioritize, manage multiple projects, and execute in a fast-paced and dynamic environment with a strong ownership mentality
Must possess a valid driver’s license with a driving record
Must be able to travel to regional locations as needed
Work will be performed in a standard office environment, in front of a computer monitor and will involve sitting, bending, standing, walking, typing, reaching.

Compensation & Benefits:
Canadian Solar offers a competitive salary plus fully comprehensive benefitsand performance bonus package based on an annual objective achievement. Our generous benefits package includes a Retirement Plan, medical/dental/life/disability program, vacation, and sick days.

Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status.

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