(Senior) Director

3 weeks ago


England, United Kingdom ARC IT Recruitment Full time

Senior Director (Customer Platforms - Salesforce)
A highly prosperous business providing B2B software solutions is looking for a Senior Director to join and improve their Customer Platforms department. We are specifically looking for individuals who have run a Salesforce function previously . Experience with Salesforce change is also desirable.

You will be leading our client's digital strategy and directing their company's future growth as the Senior Director of Customer Platforms. Develop and put into action a digital strategy that supports our clients' long-term growth goals and keeps them ahead of the competition.
Work with cross-functional managers to implement the digital plan into action.
Have a say in how decisions are made at the highest levels by interacting with executive executives about negotiations, risk management, financial control, and strategic planning.
Manage customer platforms and the experience cycle, incorporating budget control, risk mitigation, and prioritisation to achieve objectives.

Experience with running a Salesforce function.
At least five years in a comparable position with track record of success in technology-driven customer experience delivery and digital transformation.
Extensive familiarity with Salesforce to promote platform excellence.
This is a great opportunity to manage an exciting digital transformation and strategy on key products within a successful and growing business.
Remote working with occasional visits to offices in UK.



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