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Service Engineer

2 months ago

Cannock Staffordshire, United Kingdom Finning International Full time
Company: Finning Power Rental LP (UK)

Number of Openings: 1

Worker Type: Permanent

Position Overview: Are you a technically savvy engineer with a passion for supporting sales and delivering excellent customer service? We are seeking a dynamic Applications Engineer to join our team and play a crucial role in bridging the gap between our engineering capabilities and our sales efforts. As an Applications Engineer, you will provide expert engineering advice and support to our sales team in the preparation of commercial offers, ensuring that our customers' technical needs are thoroughly understood and addressed.

Job Description:

In this role, you will:

  • Accompany sales representatives at customer meetings and site visits to ensure comprehensive understanding and fulfilment of technical requirements.

  • Provide advice on the cost and feasibility of proposed solutions.

  • Supply technical knowledge and designs through precise calculations and detailed drawings.

  • Engage directly with customers to address engineering and technical inquiries.

  • Advise management and depot managers on project-specific purchases and specialized cross-rent options to meet customer needs effectively.

  • Provide engineering advice and support to develop and enhance product applications so that the most suitable commercially viable (new and existing) technologies are considered within our target industries.

  • You will be required to prepare and hand over detailed project documentation and specifications to the Depot Team to ensure that execution meets customers’ expectations

  • Project Management is always the responsibility of the respective Depot Manager. From time to time, you may be requested, as a result of high business activity, to provide Project Management support to the Depot Manager to ensure the operational delivery of specified projects to which you have been appointed in advance.

  • Ensure that specified projects are appropriately evaluated with regard to technical performance.

  • Ensure that all work is properly administered in accordance with Energyst policies and procedures.

Benefits:

In addition to 25 days holiday, a competitive salary, life insurance, and a 7% pension, you will benefit from:

  • Health Cash Plan

  • Enhanced maternity and paternity packages

  • Family-friendly policies to support working parents

  • Support from a team of 40+ Mental Health first-aiders

  • Employee wellbeing solutions

  • Electric car scheme (UK)

  • The opportunity to support your charity of choice via Give As You Earn

  • Length of service or recognition awards.

Specific Skills:

  • As an Applications Engineer, you will have industry knowledge from at least one of the following sectors: oil and gas, electric power, industrial, marine, or rental.

  • Both mechanical and electrical engineering skills

  • Full working knowledge of all engine systems and their integration into other equipment

  • Competent in IT with CAD knowledge and a Basic understanding of CAN networks

  • Strong communication skills with an ability to build positive relationships at all levels of the business

  • Project management skills to oversee projects from end to end

  • Strong advisory skills regarding technical-related issues and problem-solving.

  • Conceptual and creative problem-solver with strong analytical skills 

  • Works on own initiative and well as part of a team

  • Commercially aware of cost implications and revenue-generating opportunities.

  • Can carry out required Engine Audit Evaluations, fully interpret results, and problem-solve issues to successful conclusions. 

Education & Experience:

  • Degree in Engineering or Apprentice to HND level or significant industry experience.

  • Working knowledge of engines and engine installations.

  • Experience in design, development and validation of components.

  • Experience in presenting solutions in customer-facing meetings.

  • Ability to undertake detailed on-site test work.

At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.