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National HR Consultant

1 month ago


Chelmsford Essex, United Kingdom Juniper Education Group Full time

National HR Consultant

30 hours per week - Essex |Suffolk | Kent| London

Welcome to Juniper Education, where our mission is to champion educators, empowering them to shape the future generations. We're more than just a support system; we're the driving force that propels schools and Academy Trusts to new heights. With our proven school education management systems and services, we address a spectrum of needs, ensuring excellence in education. In the education and tech industry, your work directly influences the lives of students and educators. Whether you're developing cutting-edge educational technology, supporting school leadership teams directly or designing solutions to enhance the learning experience, you could make a lasting and positive impact on the future.

Our mission statement says it all: We look after you, so that you can look after our children.

The Role

To be responsible and accountable for the resolution of complex HR issues in customer schools and academies using high level interpersonal and influencing skills to guide stakeholders to ensure appropriate outcomes.

Key Responsibilities & Accountabilities:

  • To deliver a comprehensive, proactive, flexible and robust HR advice and support service to customers for complex case and project work.
  • To work with senior leaders in schools and academies to identify, plan and project manage the implementation of strategic HR initiatives including restructuring and reorganisation of services.
  • To work with senior leaders of Multi Academy Trusts to plan, develop and manage effective and efficient strategic and operational HR initiatives. Plan and co-ordinate HR activity across MATs.
  • To work with senior leaders in Local Authorities as required to plan and project manage the HR aspects of strategic school reorganisation projects including school closures, amalgamations, federations and academy conversions.
  • Make decisions, and advise customers, on appropriate HR interventions ensuring compliance with statutory requirements and appropriate management of risk.
  • To provide coaching, training and mentoring for school/academy leaders and other customers to improve management capability.
  • To manage and support the work of HR Consultants on specific cases/projects.
  • To lead and manage high profile Safeguarding cases, in line with statutory and local procedures, liaising with Police, LADO and other agencies as required.
  • To support the conversion of schools to Academy status including planning and managing the TUPE process in this and other situations, ensuring legal frameworks are adhered to.
  • To attend meetings and hearings as required, using high level interpersonal skills to give advice and support on HR matters, advising on risk.
  • To undertake investigations on behalf of customers as required.
  • To actively seek feedback from customers on service content and quality and use information to improve own practice and inform overall service delivery.
  • To take a lead in managing negotiations with Trade Union
  • To be proactive in marketing, selling and promoting services to new and existing customers, identifying and securing new business as required to meet service targets and objectives. Design and deliver new services in conjunction with colleagues across Juniper Education.
  • To maintain and develop, subject expertise, using knowledge, experience and high-level interpersonal skills to support customers and colleagues.
  • To represent the employer in its HR related functions or otherwise ensure they are carried out, including working with Legal Services to manage ET cases.
  • To maintain appropriate records of case work, including maintenance of relevant databases.
  • To provide information and reports as required for the effective planning, operation and management of the service.
  • To ensure adherence to budgetary controls and processes, particularly in respect of expenditure on terminations and charges for service.
  • To design and deliver training for: Governors, Schools/Academies (Teachers and Managers) Colleagues and others as required.
  • To contribute, as required, to the development and review of policies, procedures, guidance and practice for schools and the schools’ HR function.
  • To assist in the recording, monitoring and reporting of financial and other data.
  • To make effective use of all available HR resources to ensure that they can be organised and used appropriately in delivering identified outcomes.

Key Attributes:

  • CIPD qualified or equivalent qualification or experience.
  • Significant proven experience in managing and advising on complex case work and projects in a customer orientated environment
  • Ability to manage own time effectively with conflicting demands in a high-pressure environment
  • Highly developed interpersonal and influencing skills, including training, coaching and mentoring
  • Formal mediation training and experience desired
  • Experience of building and managing client relationships, supporting strategic and operational HR interventions
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